Need help with my picture it closing on me

By jelo
Feb 22, 2009
  1. Hello. I need help! I have Microsoft picture it 2001 that I used on my win98 without issues. I now have win xp and it's had a couple issues, but it's workable. I just upgraded my RAM and now when I open the picture it, it opens, then when I choose a task the whole program shuts down. I have alot of stuff saved using this program and I really need it!
    I did try to uninstall and re install, but it's still not letting me in.

    Is this because of the RAM, or is it just coincidence that this is happening?

    Thanks! LM
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please run Memtest on your Ram
    And confirm all your Device Drivers are up to date

    By the way, if you "upgraded" to XP, it would have been best to clean install XP (ie start from a formatted disk, without any prior operating system on it) This is because any previous unknown issues may have now been brought over to your XP system

    Therefore you might want to think about a clean install ;) (backup first though)


    I don't think Microsoft picture it 2001 works on XP anyway
    It's amazing it installed
    Best to update this program, to latest version, I feel (if you want it, I don't use it)
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