TechSpot

Need Help With Sims 2

By bizarretragedy
Mar 1, 2008
  1. Hi Well my brothers friends dad recentley restarted my pc to get rid of vista with his windows xp pro cd scince then my pc has not detected my video card and my audio is not working ( sorry you've probably been asked a thousand times ) my i dont really know what to do.

    When I Start It Up It Comes Up With "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate."
    Would Me Very Grateful for any advice

    :)
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi bizarretragedy :wave:

    Please put your System Specs in your Profile
    If your computer is a proprietory computer (like Dell; HP; etc..) plese write those details in the mobo field

    This will enable me to locate your Audio and Video drivers

    Also please avoid writing in bold, as it is harder to read. :)
     
  3. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    Have I Uploaded the right info?
    Thnks:)
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thank-you bizarretragedy,

    But your mobo "ECS" has not got enough detail (ie ecs made several motherboards)

    Do you have a model number? or any other descriptive information ?
     
  5. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    yes
    It's A Compaq Presario SG3100UK
    And i Am Just Trying to find out a bit more :)
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  7. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    It Didnt work
    What Should I Do?
    Thanks
     
  8. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    Its Intergrated Graphics And Video :O
    What SHould I do
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hmm

    Hp have provided warranty support on your Vista machine.

    I'm thinking go Vista (no sarcasm - it's just that you may as well get use to it)

    You do have the recovery DVD? If not you can contact HP (on their contact page) and request a new one (they are usually very cheap - as you already have the licence key)

    That's what I do!
     
  10. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    when i brought it i didnt get any installation discs i got it from pc world.
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You actually might have a Recovery Partition (actually it's likely you do)

    When you first turn on the computer you should notice a prompt to start the recovery.

    Actually, hang on. Installing Windows Xp you may have erased the prompt (the partition is probably still there though)

    I feel you need to contact HP still. And request a new recovery DVD (~$20->$40 or so)
     
  12. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    is that a vista recovery cd?
     
  13. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes a HP Vista recovery DVD
     
  14. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    Sorry but do you know how i start it up just in the normal way or do i have to boot the computer up with the disc??
    Thank You Very Much :)
     
  15. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Actually now I'm not following you.

    To install the Recovery DVD, you must start your computer with the Recovery DVD in the drive.

    To start Windows (presently Xp) just start

    To start recovery from the hidden partition, contact HP (as this partition is either gone, or the prompt is gone, from installing Xp)

    I hope that helps :)
     
  16. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    Thank You. I Just Posted My serial and stuff to the HP website thank you for the help :)
     
  17. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'm glad to have helped you

    Please reply back here (on the same thread) when you receive more guidance from HP
     
  18. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    I went to pc world and they gave me the recovery disc, but i cant install windows from it so what should i do i have tried multiple times.
     
  19. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    i tried the system restore but doesnt work
     
  20. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    What actually happens?

    You need to set the bios so CD/DVD is the first bootable drive
    By pressing the key (DEL or wahatever the key is) when starting the computer
    Then go to boot sequence
    And make CD/DVD first; and Hard DRive second
    Save and exit
     
  21. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    i've done that and now on vista but when i try to load sims 2 it still comes up with that message i have a ,,

    Intel(R) 82945G Express Chipset Controller 0 (Microsoft Corporation - WDDM)

    Thank You : )
     
  22. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    ? Confused

    :confused:

    The Thing Is It's Still Coming Up With That Message I Have A
    Intel(R) 82945G Express Chipset Controller 0 (Microsoft Corporation - WDDM)

    So What Do You Think I Should Do ?

    Thanks For Helping :)
     
  23. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  24. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Here's a good start (other than Driver updates ofcourse)

    SG31** Series (your computer)

    Clearing the BIOS settings:
    Make sure the computer is off
    (Cord out, and disperse all internal voltage by pressing the On button)

    This motherboard has jumpers to clear the Real Time Clock (RTC) RAM in CMOS.
    [​IMG]

    Temporarily set jumper CLR_CMOS_HP to pins 2-3.
    [​IMG]
    Wait 5-10 seconds and then return the jumper to pins 1-2.

    When you startup the PC you will need to enter BIOS setup (F1 or ESC) to reset any custom BIOS settings.
     
  25. bizarretragedy

    bizarretragedy TS Rookie Topic Starter Posts: 21

    Hi
    I cant access that because all my drivers are in one silver box which you cant open :S
    I have Updated My Profile.
    :) Thannk you So Much For Your Help
     
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