Need to open my v2030

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hi guys been searching for days tryn to find a tutoial on opening a fujitsu siemens amilo pro v2030..... called tech support they didnt help! tyd opening thinki damaged something! coz now i have to use a usb mouse and onscreen kyboard... i opened all basic screws bt there seems to be 1 undr my keyboard as i was toldby tech support.... cn any1 direct me on how 2 do this z :(.... and resn4 opening origally was 2 repair my usb ports :(! plz help pllllllllllllz!
 
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the reason 4 emphasizing on the on screen keyboard was so the broken english could be overlooked..... anyway as i said ive opened all but 1 screw and tryn 2 lever it out damaged the keyboard somehow..... the screw seems 2 be towards the upper right hand side of the keyboard / speaker...... and thanks 4 the heads up.....
 
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