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Need updated graphics adapters and drivers

Discussion in 'Audio and Video' started by WieldtheKey, Jan 8, 2009.

  1. WieldtheKey Newcomer, in training Posts: 22

    I downloaded and attempted to install the Audio driver. It came up with this message after the files were unzipped: [IMG]

    I clicked report just to see what would happen, and it took me here: http://www.acresso.com/

    =_= This seems pretty much hopeless. Those technicians must have put some pretty serious bull in my computer.
  2. LookinAround TechSpot Chancellor Posts: 7,677   +39

    Boy, sometimes you just want to put your foot through monitor screen for satisfaction! :evil:

    But instead let's try this...
    1. Be certain to follow Dell's instructions exactly.
    2. If it offers a choice of saving to file and then running from saved file that is ALWAYS the preferred way to simply running from a temporary file you download
    3. Dell starts by self-extracting to a directory C:\DELL\DRIVES\Rxxxxxx, where Rxxxxxx is the filename.
    4. Make a note of that directory and see if it look correct that all files should have been unzipped there.

    ALSO!!! See here which would indicate at least part of the problem is InstallShield.
    Do you find you have the InstallShield\........\0701 directory as indicated?
    If so, be sure to delete the directory and install the patch.

    Good luck.
    Let us know how this next attempt works!

    /** edit */
    If it happens you DON't see a folder 0701 (C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701) please tell me the folders YOU DO SEE under C:\Program Files\Common Files\InstallShield\Professional\RunTime
  3. WieldtheKey Newcomer, in training Posts: 22

    1.) My only choice is to save the exe file.
    2.) There are several different folders in the Drivers folder. R75461, R75528, R94481, and R204466.
    3.) I do have the ... 0701 directory there and deleted it, and downloaded the InstallShield Engine Update 701, but the last few instructions lost me on copying it to a local disk and whatnot. The update didn't seem to help.

    I really appreciate your constant help... you should be getting paid for this. =_=
  4. WieldtheKey Newcomer, in training Posts: 22

    Also, I'm wondering--

    Can't I just buy another card?? Wouldn't that be easier?
  5. Tmagic650 TS Ambassador Posts: 18,736   +62

    Yes WieldtheKey,
    any good PCI card that meets your needs and price
  6. WieldtheKey Newcomer, in training Posts: 22

    Though... I went to Best Buy after the first card died, brought a video card home that they said would work, but it didn't even fit in our machine.
    The next trip to Best Buy, I even brought the card in so they could look at it. They inspected the prongs-- can't remember what they're called-- and said that it must be a proprietary card. I suppose I could take the card out of my machine and take a photo of it so you could tell me what to buy or what will work...?
     
  7. kimsland Ex-TechSpotter Posts: 18,353

    You may just need to read all the numbers off it (Manufacture and part number that type of thing) Or just take a clear photo of it
  8. LookinAround TechSpot Chancellor Posts: 7,677   +39

    but you actually seem to have MULTIPLE problems...

    1. Yes, on the one hand you can simply buy a new graphics card (tho i don't mind the challenge of trying to fix the old one.. is all up to you)
    BUT
    2. The last driver i had you install was for YOUR SOUND not your video/graphics. I'm guessing you have no sound either. You have an integrated sound chip on the Dimension 4600 motherboard. There is no driver for that sound chip loaded either (from what i see). Unless you plan on buying an extra sound card as well?

    I believe, (someone correct me if i'm wrong) your graphics card typically just provides for video. You still (even after getting a new graphics card) still have an issue with sound
  9. WieldtheKey Newcomer, in training Posts: 22

    Well, I've had no issues with sound on my computer, even with minor video editing and watching movies, shows, etc. Does this indicate anything for gaming sound?

    Here are the photos of my current video card.

    [IMG]

    [IMG]

    [IMG]

    [IMG]

    [IMG]

    [IMG]
  10. LookinAround TechSpot Chancellor Posts: 7,677   +39

    the sound problem isn't related to the video board (separate problems) Is a driver install issue still to be addressed

    Boy, that last photo sure confirms my initial statement about a NVIDIA board branded for ASUS computers! Can you still give grief to whoever did that to you?
  11. Tmagic650 TS Ambassador Posts: 18,736   +62

    This still goes WieldtheKey... Good luck ;)
  12. LookinAround TechSpot Chancellor Posts: 7,677   +39

    AND

    this appears to be the ASUS driver for that board (the card device data appears to match the driver's install file) click here

    would still need check a)it's for XP SP3 and b) should work equally in a Dell

    Anyone know any reason not to just try the install? Off hand i'm not aware of any issues with giving it shot. But let me check a bit.. and see if anyone has comment
  13. LookinAround TechSpot Chancellor Posts: 7,677   +39

    Tmagic: I assume you're referring to the graphics card. Or do you mean any good PCI card (one card) to fix both issues? just asking as don't know that one board can solve both WieldTheKey's problems

    /* edit */
    i.e. both graphics and sound


    /* EDIT2 */
    OK. Now I am the one who stands corrected:blush:
    Skimmed through WieldTheKey's earlier comment and completely mis-read "No issues" as "Issues".
    Tho now also confused :confused:.. WieldTheKey, if you run another DirectX report and find System devices does it still report Sound device with no driver files?
  14. Tmagic650 TS Ambassador Posts: 18,736   +62

    Are we still referring to two problems here? Video and sound? The Asus video card showed here is rather old and nothing special. I work on many proprietary older computers and the new PCI video cards always work well in them, as long as the power supplies can handle the new loads