TechSpot

Need urgent help

By john2009
Oct 12, 2008
  1. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Quick Report
    Computer ISLAM-854A7ED91
    Generator islam
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2008-10-13
    Time 04:37


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name ISLAM-854A7ED91
    User Name islam

    Motherboard:
    CPU Type AMD Athlon 64, 2000 MHz (10 x 200) 3000+
    Motherboard Name Unknown
    Motherboard Chipset SiS 760, AMD Hammer
    System Memory 224 MB (PC3200 DDR SDRAM)
    BIOS Type Award (10/08/05)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port Printer Port (LPT1)

    Display:
    Video Adapter SiS 330 Mirage Integrated
    3D Accelerator SiS 330 Mirage Integrated

    Multimedia:
    Audio Adapter SiS 7012 Audio Device

    Storage:
    IDE Controller SiS PCI IDE Controller
    IDE Controller Standard Dual Channel PCI IDE Controller
    Disk Drive WDC WD800BB-00JHC0 (74 GB, IDE)
    Optical Drive TSSTcorp CDW/DVD SH-M522C (DVD:16x, CD:52x/32x/52x DVD-ROM/CD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 76308 MB (70457 MB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network:
    Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (82.11.211.67)

    Peripherals:
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
     
  2. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    i could not start up the sis 7012 there was an error during the setup

    i extracted the files and then clicked startup it was working it then said fail to set up audio divice
     
  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    1) OK... I see your Everest post tho you don't indicate if things are working again or not?

    2) If you still have a problem could you please
    click Start->Run, enter msinfo32

    When it starts click the + sign to expand components, then Problem Devices. Anything listed there? If yes, please copy into a post
     
  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    OK.. Do you mean

    - THe download and then install of sis 7012 failed during installation?

    - Or do you mean the install seemed to work but the when you restarted your computer it failed?>
     
  5. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    - THe download and then install of sis 7012 failed during installation? yep
     
  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    OK. Look in your computer for this file C:\Windows\setupapi.log. Then attach the file to a post back here. Attach please. In TechSpot do an Avanced Reply and click the paper clip icon to attach files.

    Also, if you would, click Start->Run, enter dxdiag when it's done, (look lower left corner for progress) click the Save Information button. Then save the file it creates and also attach.

    I don't have time to got thru those right away (probably till later this eve (only 11am here) but promise will check backj on thread to see if any progress been made
     
  7. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    setupapi.log:
    Your file of 338.7 KB bytes exceeds the forum's limit of 200.0 KB for this filetype.

    too many kb wat shall i do
     
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    You can open it with notepad. Start->Run, enter notepad

    You'll see data being collected for ages. Each new date begins with [

    Most recent dates are at the bottom

    So go to end of file, click edit->find have it search for [ and be sure the Direction is checked to search Up... This way you can find and just give me the last couple days worth of data and i wouldn't look at rest

    Save the orginal tho in case we do want more later
     
  9. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    still to manykb
     
  10. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    tried it on word and it said invaid file
     
  11. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    try it in notepad.

    you're using setupapi.log? in C:\Windows? it should work for either actually

    or rename it.

    then inuninstall any sound devices and reinstall and should generate a new one tho only smaller since only today's data.
     
     
  12. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    and who knows you may tell Word something special as it's a .log file

    again use other solutions

    or change file extentsion to .txt if you want try word again
     
  13. john2009

    john2009 TS Rookie Topic Starter Posts: 23

  14. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    Last two days? i only see 10/10/08 dates there?:confused:

    If need be, just redo everything a see the events for today's date are updated in the file
     
  15. john2009

    john2009 TS Rookie Topic Starter Posts: 23

  16. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    quick glance... looks like the right stuff to look at

    but will have to look at it in detail later... will chk in again later!:)
     
  17. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    ok then thankx
     
  18. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    Hi

    Just a quick note / questions to follow-up
    1. Forget that Sis 7012 driver. i looked at its installer files and don't think will work (or install) on your computer.
    2. I think the issue is your motherboard
    3. I think it's a FoxConn board. Some FoxConn boards have chipsets from Sis (like your board) but use Realtek driver (not Sis drivers).
    - You have any info on your computer's make/model?
    - Or the computer's motherboard?
    - Everest summary said Motherboard Unknown. But run it and click Motherboard for a report. Let's see what else is said.
     
  19. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Quick Report
    Computer ISLAM-854A7ED91
    Generator islam
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2008-10-15
    Time 06:21


    --------[ Motherboard ]-------------------------------------------------------------------------------------------------

    Motherboard Properties:
    Motherboard ID 10/08/2005-SiS-760-6A7I7FKAC-00
    Motherboard Name Unknown

    Front Side Bus Properties:
    Bus Type AMD Hammer
    Real Clock 200 MHz
    Effective Clock 200 MHz
    HyperTransport Clock 800 MHz

    Memory Bus Properties:
    Bus Type DDR SDRAM
    Bus Width 64-bit
    Real Clock 200 MHz (DDR)
    Effective Clock 400 MHz
    Bandwidth 3200 MB/s

    Chipset Bus Properties:
    Bus Type SiS MuTIOL
    Bus Width 16-bit
    Real Clock 67 MHz (ODR)
    Effective Clock 533 MHz
    Bandwidth 1067 MB/s
     
  20. CCT

    CCT TS Evangelist Posts: 3,556

  21. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    Thanks for pointing out the other link CCT :)

    The Foxconn 760GXK8MC series board is exactly what i was looking at.

    I looked through a few different driver packages and their installer files and happened to find this one in particular (for AMD onboard AUDIO drivers for 32bit. 5.12.1.5410 25.3MB 8/19/2005 ). Its installer data appeared to match OP system specs for Operating System, motherboard and sound device. It uses a Soundmax driver.

    /************ EDIT *********************/
    And just noticed CCT's link pulls up both audio drivers:
    ==>On-Board Audio Drivers....audio driver....5280....3.30MB...8/20/2007
    ==>On-Board Audio Drivers....AMD onboard AUDIO drivers for 32bit....5.12.1.5410...25.3MB....8/19/2005
    At first glance, 8/20/2007 driver package strips out anything needed for pre-Win2000 and as CCT said is a spec match
    john2009 Try installing the 8/20/2007 audio driver package
     
  22. john2009

    john2009 TS Rookie Topic Starter Posts: 23

    yay it worked man thankx u two i dont know how to repay u:grinthumb thankz alot
     
  23. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    Hey, we like teamwork. And we're always glad to help! Congrats :grinthumb
     
  24. CCT

    CCT TS Evangelist Posts: 3,556

    And now that you found that site and got the correct driver, take a few minutes to download ALL the drivers to separate folders and then move them to an 'install CD' so that you will have them at hand if you need them.

    :)
     
  25. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,395   +169

    And take a look at (and recommend use) Driver Max. You can use it to
    - Report on all your drivers installed
    - Create a backup of all drivers
    - Use it whether you switch machines or just restoring on same machine, re-install your drives from a Driver Max backup
     
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