Need urgent help

No, reboot should just restart everything. now follow CCT's instructions (and will add a couple)
1. Go into Control Panel Add/Remove and remove and Sound programs from any vendor
2. Device Manager Uninstall any drivers on the sound card
3. Download the audio driver from Sis Support site for the 7012 sound card
4. That download may or may not to an install (it probably will)
5. Regardless, do a reboot and generate the Everest Report as requested

/************* EDIT ***********************/
"In theory", Windows should select the best drivers out of the choices it sees. So downloading the Sis 71012 and making it one of the choices should (would think) have Windows inclined to use it first (sometimes it screws-up but we can fix that after the fact should that be the case)

so what u want me to do is delete any audio program on add/remove program

and then uninstall all the sound drivers on the sound card using device manager

then download the sis support thing

then reboot
how do you reboot without deleteing everything ?

1. Uninstalling a driver does just that. Uninstall. The driver isn't actually deleted ( <= and that's a mixed blessing!!)

2. From what u described, you haven't paid for a special sound software package, correct? So every sound program in Add/Remove will be deleted (yes, those are deleted) but those are all the standard sound controller apps that are actually packed in with those drivers.

So unless you have something you paid for and no CD or anything.. and doesn't sound like it.. everything should reinstall and reboot will should be fine

i dont get what you mean by reboot do i put the windows cd inside and reboot or is there something elses

no, when you're done with the other steps. No CD in the drawer.

Reboot just means to go through a normal shutdown as you do when done with the machine. And the start it all back up (that startup includes Windows "booting" back up so terms are often loosely interchanged)

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer ISLAM-854A7ED91
Generator islam
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-10-13
Time 04:37


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ISLAM-854A7ED91
User Name islam

Motherboard:
CPU Type AMD Athlon 64, 2000 MHz (10 x 200) 3000+
Motherboard Name Unknown
Motherboard Chipset SiS 760, AMD Hammer
System Memory 224 MB (PC3200 DDR SDRAM)
BIOS Type Award (10/08/05)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive WDC WD800BB-00JHC0 (74 GB, IDE)
Optical Drive TSSTcorp CDW/DVD SH-M522C (DVD:16x, CD:52x/32x/52x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (70457 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (82.11.211.67)

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller

i could not start up the sis 7012 there was an error during the setup

i extracted the files and then clicked startup it was working it then said fail to set up audio divice

1) OK... I see your Everest post tho you don't indicate if things are working again or not?

2) If you still have a problem could you please
click Start->Run, enter msinfo32

When it starts click the + sign to expand components, then Problem Devices. Anything listed there? If yes, please copy into a post

OK.. Do you mean

- THe download and then install of sis 7012 failed during installation?

- Or do you mean the install seemed to work but the when you restarted your computer it failed?>

- THe download and then install of sis 7012 failed during installation? yep

OK. Look in your computer for this file C:\Windows\setupapi.log. Then attach the file to a post back here. Attach please. In TechSpot do an Avanced Reply and click the paper clip icon to attach files.

Also, if you would, click Start->Run, enter dxdiag when it's done, (look lower left corner for progress) click the Save Information button. Then save the file it creates and also attach.

I don't have time to got thru those right away (probably till later this eve (only 11am here) but promise will check backj on thread to see if any progress been made

setupapi.log:
Your file of 338.7 KB bytes exceeds the forum's limit of 200.0 KB for this filetype.

too many kb wat shall i do

You can open it with notepad. Start->Run, enter notepad

You'll see data being collected for ages. Each new date begins with [

Most recent dates are at the bottom

So go to end of file, click edit->find have it search for [ and be sure the Direction is checked to search Up... This way you can find and just give me the last couple days worth of data and i wouldn't look at rest

Save the orginal tho in case we do want more later

still to manykb

tried it on word and it said invaid file

try it in notepad.

you're using setupapi.log? in C:\Windows? it should work for either actually

or rename it.

then inuninstall any sound devices and reinstall and should generate a new one tho only smaller since only today's data.

and who knows you may tell Word something special as it's a .log file

again use other solutions

or change file extentsion to .txt if you want try word again

View attachment 36593 there you last 2 days ;p

Last two days? i only see 10/10/08 dates there?

If need be, just redo everything a see the events for today's date are updated in the file

View attachment 36594 please be right