Long story short, went thru the instructions on the Internet
Security forum to clean my computer.
Along the way, the instructions say to prepare for a certain
scan by opening a User account that has a name as opposed
to the generic Administrator account created when windows
is first loaded.
I had never created any account other than that initial
Administrator account as it served my purposed and I'm
the only one EVER using my computer. Also never gave
it much thought or researched it, but off the top of my
head was not familiar with creating multiple user accounts,
so just never paid it any attention as it worked fine under
that initial non-named Administrator account.
Well, lo and behold, when I finished all the security
downloads/installs and scans (several of the last of
which are in Safe Mode) and rebooted to get back
to my normal non-safe mode - it only gives me the
choice of the new user account I created specifically
to carefully follow the security scanning instructions.
When I log in on that, all the many folders I had parked
on the desktop, and even all my many precious bookmarks
in Firefox are gone!
I suspect it's cuz I am not logging into the initial
Administrator account (not a named User account).
BUT after a frantic search in Help and trying everything
that shows itself in Control Panel, I can't find how to
get back to that non-named Administrator account.
There MUST be a way but it certainly isn't showing
itself anywhere that I can find.
PLEASE help me get my computer back!!
Thanks so much
Security forum to clean my computer.
Along the way, the instructions say to prepare for a certain
scan by opening a User account that has a name as opposed
to the generic Administrator account created when windows
is first loaded.
I had never created any account other than that initial
Administrator account as it served my purposed and I'm
the only one EVER using my computer. Also never gave
it much thought or researched it, but off the top of my
head was not familiar with creating multiple user accounts,
so just never paid it any attention as it worked fine under
that initial non-named Administrator account.
Well, lo and behold, when I finished all the security
downloads/installs and scans (several of the last of
which are in Safe Mode) and rebooted to get back
to my normal non-safe mode - it only gives me the
choice of the new user account I created specifically
to carefully follow the security scanning instructions.
When I log in on that, all the many folders I had parked
on the desktop, and even all my many precious bookmarks
in Firefox are gone!
I suspect it's cuz I am not logging into the initial
Administrator account (not a named User account).
BUT after a frantic search in Help and trying everything
that shows itself in Control Panel, I can't find how to
get back to that non-named Administrator account.
There MUST be a way but it certainly isn't showing
itself anywhere that I can find.
PLEASE help me get my computer back!!
Thanks so much