NetGaer 48 Port-Switch GSM7352S, cannot connect through serial

[stensland]

Hey,

so our company just bought a used netGear 48 Port GSM7352S. We got the device to boot, and got in through Putty to view the device, but the user and password were not reset to factory settings and so the old users password and user are still in use. Is there a way we can reset the device or get around this?

Thanks,

Stensland