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Netgear dg834g wireless modemrouter with usb adaptor ?

By vinnievinnie
Feb 12, 2007
  1. Any help gratetfully received in advance

    problem

    This netgear product (Wireless modem router with adaptor )was purchased by family as a present. They noted the outside of the box which quoted both Windows and Mac compatible. The buyer knew we have a dual OS Mac and Windows household. However the ideal scenario would be for the PC to be hard wired and the Mac to run off the usb adaptor but examining the kit it is clear there is no Mac driver for the usb adaptor. Upon further investigation it would seem there is not a driver for the adaptor and netgear do not intend to support the adaptor for use on Mac. They direct to a third party supplier who wishes to charge for the driver software and only supports cards not usb connections.
    Apart from the obviously mis-leading pack details; certainly a bad show on netgears' part, I am left considering if any else knows the whereabouts of a driver that will run this adaptor on the mac.
    System is OS 10.4

    thank you

    regards

    vinnievinnie
     
  2. Nodsu

    Nodsu TS Rookie Posts: 9,431

    You mean that a USB wireless adapter was bundled with the router?

    The exact model of the said adapter would help. "dg834g" is a plain router and doesn't really give any clues.
     
  3. vinnievinnie

    vinnievinnie TS Rookie Topic Starter

    apologies

    Dear Nodsu

    thank you for your interest so far.
    The exact details are
    netgear DG834G wireless modemrouter with usb adapter bundle.
    The specific usb adapter is netgear WG111 54mbps usb 2.0.

    Thank you

    regards

    vinnievinnie
     
  4. raybay

    raybay TS Evangelist Posts: 10,716   +6

    My search of the Netgear site shows that all four of the dg834x wireless modem routers offer online manuals you can save to your desktop and print. In each of those, there is a section on "Configuring for the Macintosh" or words to that effect.
    Also, there is a section for email support on troubleshooting issues and installations.
    Have you tried these?
    The adapter should not be an issue if the rest is working properly.
     
  5. Nodsu

    Nodsu TS Rookie Posts: 9,431

    This USB adapter does not work with Mac OS.
     
  6. jobeard

    jobeard TS Ambassador Posts: 13,449   +324

    sorry for your experience -- real bummer when the packaging is misleading :(

    I'm in a PC/Mac environment too and found the Dlink DWL-G810 an effective
    solution for USB wireless connections to the Mac.
     
  7. vinnievinnie

    vinnievinnie TS Rookie Topic Starter

    thank you so far

    dear all

    i shall attempt to find out more info with regard to raybay comments.
    i shall bare in mind that Nodsu quotes categorically this USB adapter does not work with Mac OS.
    indeed Jobeard it is an annoyance and one which the company should be held accountable for however ,I suspect I shall be one small voice that they will ignore having already had the money from someone else who bought the item as a gift.

    regards to all

    thank you

    vinnievinnie
     
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