Network connections and sound not working after malwarebytes

By dahernandez
Feb 7, 2009
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  1. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    Hit enter after each line correct? or only hit enter after everything after type is typed?
  2. mflynn

    mflynn Newcomer, in training Posts: 2,793

    In the Recovery console you will have to hit enter at the end of each line.

    Mike
  3. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    after cd system32 I get a response of 'there is no floppy disk or cd in the drive' and I have not removed the rc.iso disk
  4. mflynn

    mflynn Newcomer, in training Posts: 2,793

    What is the prompt when you boot to the Recovery Console.

    It should be..

    C:\WINDOWS>

    If not
    type
    c:
    then hit enter

    Mike

    Mike
  5. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    its just c:\>
  6. mflynn

    mflynn Newcomer, in training Posts: 2,793

    OK I edited post #75 to handle that.

    I have repair console installed on my HD as a boot option.

    Booting from the cd must be different or you may have to hit F6 to load sata drivers.

    Mike
  7. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    I get the same thing with cd windows that I did with cd system32
  8. mflynn

    mflynn Newcomer, in training Posts: 2,793

    OK I think the CD is booting up as C: itself and it is not seeing the HD.

    Does it ask you to chose a windows installation or to log in?

    Mike
  9. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    No, I'm wondering if I booted the cd the wrong way. On computer start i hit f12 to get to boot options and clicked on boot from cd.
  10. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Yes that is correct.

    But does it mention Recovery Console or just go straight to the c prompt?

    If it does the the ISO file was not burned to the CD correctly.

    Are you familiar with burning ISO images and what program did you use to burn it with?

    Mike
  11. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    When it first loaded it went to a blue screen with a status bar at the bottom saying it was loading files and such then came to 3 options the middle of which was hit r for the recovery console. I have burned iso images the past although never on this computer nor did this computer have the software to do it so I installed deepburner which I have not used in the past, but I did click on burn iso image to cd and it said it was succesful and ejected the cd although after that a windows message came up saying the cd could not be burnt properly because the cd had been ejected but that seemed different since the deepburner software said it was burned properly then said ejecting disk, the error from windows mightve been because there are files waiting to be burned to disk on tihs computer.
     
  12. mflynn

    mflynn Newcomer, in training Posts: 2,793

  13. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    Thats what I use on my computer I couldnt remember the name though so I just clicked the most popular one on filehippo. Well thanks for the help Mike get some sleep and I'll post back If i'm able to get any new results I'm on California time so its much earlier for me.:approve:

    EDIT: IMG burned succesfully with imgburn, tried the disk and got the exact same thing with cd system32 and cd windows.
  14. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Ok I just burned the same. Here is what happens.

    Hit enter to boot from CD

    Windows Setup starts (there is the F6 to install drivers)
    Finally give option R to repair with Recovery console.

    The chose the Windows 1.

    chose 1 and to prompt.

    If all that happens to you but you still get just the C:> instead of C:\Windows>

    Then the Recovery console is not loading the SATA HD drivers and is booting up without your HD and the CD drive is the ONLY available drive so it boots as c:

    In order to get Recovery console to boot you will need to hit the F6 key while booting and supply the text mode Sata drivers via floppy.

    Hopefully the windows CD gets here today!

    Mike
  15. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    Ok after I hit enter it starts and says windows setup hit f6 to install third party scsi or raid drivers...then eventually loads everything and starts to a screen that has 3 options hit enter to start windows XP setup, hit R to repair a problem in installing windows xp with the recovery console and hit f3 to exit. When I hit R it goes straight to the c:> prompt does not ask me anything and when I hit enter instead of R it says cannot find end user liscensing agreement(EULA) and hit f3 to reboot without intalling windows XP. So I think maybe I have the wrong file? I can take pictures of my screen and upload them if you prefer to see exactly what it says but it seems this is trying to install windows xp or repair a screwed up install but when I do hit R it says Welcome to windows Recovery Console, of course no option to hit 1 appears. The link you gave me was a link just to the home page of computer paramedic however after I did a quick search i found www.thecomputerparamedic.com/files/rc.iso which is the file name you said and thats the iso that I burned. Well I'm off to cover the office hours of the lazy prof I TA for but my afternoon labs have been cancelled thanks to rain and fear of flood so I should be home all afternoon.
    -David
  16. mflynn

    mflynn Newcomer, in training Posts: 2,793

    No you have it all correct!

    The F6 needs to be hit and the drivers installed. It is not even seeing your HD.

    The XP CD is supposed to be here today, we need that!

    Mike
  17. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    Well am I going to need the windows XP cd as well or are you just waiting for it to help me with the rc.iso cd? Because upon looking at the cd's that came with my dell xps 600 I do not see a XP cd but there is a resource cd that says it has device drivers, diagnostics and utilities, and documentation. I assumed it did come with the cd but its not with all the other cd's I saved with the documentation of my computer as well as the key for the XP media center edition is on a sticker on the side of my computer makes me think that it didn't which also means that my last resort of reinstalling windows after backing up my data (which has started looking like more of a possibility recently) is not really viable and paying 200 hundred dollars for like geek squad or some other company to fix my computer might be the only option left if we cant fix it here. not that im giving up on finding a fix here but the last resort options had started crossing my mind. when searching through the Dell website however it seems like I still have a few days left on my tech support that came with my computer (I imagined that ended after 2 years had passed) So maybe they might be able to help me although I imagined that tech support doesnt cover virus/malware removal. It also looks like I have to request a backup cd to be able to reinstall XP Media Center Edition.

    For those of you that say why Dell, dell is the devil(which seems to be most people I tell I have a dell) I wanted to have a friend of mine build me a computer but my parents were paying for it and they said get a brand name or nothing. =( So i made sure they spent thousands for something that couldve been made for about 1/5 the price.
  18. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  19. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    Well I have about 2 months left with that tech support from dell so if we can't figure anything out maybe I'll try them but I wanna try and resolve this here where you guys know what has been done and tried so far.

    As far as the boot cd a friend of mine says he has a Ultimate Boot CD that worked wonders for him although he only used it under the supervision of someone who knew what they were doing i found a site for it http://www.ubcd4win.com/index.htm might this be of any use or has anyone here used it in the past? He's going to let me borrow it but he has class untill 10:30 PST.

    EDIT: I have also ordered the XP Backup cd's from Dell Just as a last resort.
  20. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Excellent :grinthumb

    As for resolving here. At a 100 reply posts, this thread has nearly, broken a record on a standard thread
  21. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    I had starting looking back about 8-9 pages on the virus and removal board to see how many threads had more posts figuring this one had to be closing in on it :stickout: Most I found was around 75 I think, so i've past those!

    And thanks again Mike and Kimsland for sticking in there with me through all of these pages!
  22. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Well I told him I don't give up.

    That it was up to him to cry uncle!

    But I don't guess he has any relatives!:grinthumb

    Mike

    When you get the ubcd4win let me know as all we need to do is copy a file.

    Mike
  23. dahernandez

    dahernandez Newcomer, in training Topic Starter Posts: 68

    No close relatives but maybe an uncle might be coming to visit as my midterms get closer and my need for my computer increases :rolleyes:

    So I have the ubcd now if you can help me use that, today however is my busy day and I'm only home for a few minutes to grab some food and won't be home until late but if you leave me some instructions I can try them when I get home. Thanks!
  24. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  25. mflynn

    mflynn Newcomer, in training Posts: 2,793

    That is the Dos based UBCD.

    This is UBCD4Win ubcd4win.com using BartPE Boots up Windows XP running from the CD and a Ram drive.

    Mike
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