New BSOD Message. Need help to determine why. Thanks.

By Kawdam91
Aug 31, 2012
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  1. System:

    - Windows 7 Ultimate x64bit
    - AMD Phenom BE 965 3.40Ghz
    - Geil Enhance Corsa DDR3 1333Mhz 4 x 2 GB 8GB Ram total
    - Asrock Extreme3 970 Motherboard AM3 and AM3+
    - 2 x Sapphire 7770HD GPU Crossfire mode enabled
    - 750GB WD HD
    - eXtreme Power 80+ 650W PSU (non modular)
    - Arctic Cooling MX-4 Thermal Paste
    - Hyper TX3 Push/Pull CPU Fan
    - CIT Vantage Gamer Case
    - Logitech G510 Gaming Keyboard
    - Razer DeathAdder Gaming Mouse
    - Corsair Vengeance 1500 Gaming Headset


    Problem signature
    Problem Event Name:BlueScreen
    OS Version:6.1.7601.
    Locale ID:2057

    Files that help describe the problem (some files may no longer be available)

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    OS Version:6_1_7601
    Service Pack:1_0


    Faulting Application Path:C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

    Problem signature
    Problem Event Name:APPCRASH
    Application Name:Fuel.Service.exe
    Application Version:
    Application Timestamp:501fefb5
    Fault Module Name:Device.dll
    Fault Module Version:
    Fault Module Timestamp:4f55e10b
    Exception Code:c0000005
    Exception Offset:00000000000033c1
    OS Version:6.1.7601.
    Locale ID:2057
    Additional Information 1:dea7
    Additional Information 2:dea79fb6329ed5d2a07e58a7b4c512d8
    Additional Information 3:e63f
    Additional Information 4:e63fff6dece74650e21af68209f915d4

    Files that help describe the problem


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x00000000000000c4, 0x0000000000000002, 0x0000000000000000, 0xfffff8800198764f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 083112-21949-01.

    They are the messages I get in the solution center history every time the computer blue screens what is going on! This system is brand new. Thanks!
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0xD1 errors are usually caused by faulty drivers. Note how Faulting Application is the Fuel.Service.exe which belongs to the AMD ATI Catalys Control Center. Update your drivers and see if that rectifies your issue. Have you overclocked your video cards?
  3. Kawdam91

    Kawdam91 TS Rookie Topic Starter

    I may of fixed this by uninstalling iObit Malware Fighter as it was causing registry problems and doing this I found on another forum-

    Go to device manager and disable start-up of AODDriver4.01 and AODDriver4.1, click the driver tab and start-up type set to disabled.
    You have to select "display hidden devices" and look in plug and play


    Disable Fuel service in the contol panel under sevices.


    Set AODDriver4.01 and AODDriver4.1 to DEMAND

    Run this bat file as admin to clear your Event logs.

    For anyone with Fuel Service problems look here and hopefully it should be the fix for you -

    Weather or not this will fix the blue screen error I am unsure of at the moment so far so good though

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