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New build BSoD with XP 32-bit

By darkpie
Aug 12, 2011
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  1. Hi all, bit of a long one here so I'll try to break it down as accurately as possible.

    Hardware as follows:

    750W Dual rail PSU
    ASUS M4A87TD EVO
    AMD Phenom II X6 1090T
    4GB (2x2GB) Patriot Gamer Series DDR3 1600Mhz CL8
    Gainward GeForce GTX 560 810MHz 2GB PCI-Express HDMI
    LG GH22 22x DVDRW
    Samsung 1TB Spinpoint F3 7200rpm SATA 3Gb/s 32MB

    I assembled the PC, put in the XP pro (SP2) disk and loaded windows. Installed LAN driver and proceeded with the critical listed updates only (rebooted and repeated). Installed ZoneAlarm firewall, AVG Free and MBAM. Ran a full scan with both AVG and MBAM and removed 1 trojan from the HDD. Then downloaded the latest GPU driver from nVidia.

    I then ran the ASUS BIOS update through windows and rebooted. I then installed "Joint Operations: Typhoon Rising". Upon running the game, the game would open a window that would close almost immediately. I checked the update history online, and found a few failed updates (sorry, I forgot to note them down - probably not an issue after what I did next). I tried Doom3 to see if there was a common issue with games, and yes indeed there was.

    I decided to start from scratch, so I ran a disk wipe program that I have (7 sweeps - took 16hrs to complete). Ran XP installation again (not the quick format either), restarted the PC and the dreaded BSoD appeared at the "installing windows" part.

    It was the IRQ less than or not equal to error, so I tried to re-run the installation with only one of the RAM sticks in... still failed, so I swapped to the other stick... still failing. I checked the BSoD codes and found that they could be indicative of a damaged HDD.

    I removed the HDD and placed it into my other PC and installed windows onto the HDD with no issues at all.

    I replaced the HDD back into the new PC and it BSoD's on the XP splash screen just before windows opens... to make sure that there weren't any PC specific installation files saved on the HDD, I ran the install on the new PC and again, the BSoD occurs at the "installing windows" part.

    As the BIOS was the only other thing changed, I installed the latest BIOS from ASUS using the EZ flash utility and a clean formatted USB stick. lo and behold, it still crashes at the same point during windows installation.

    The copy of XP I have is good (currently running another PC with it).

    I used an ESD mat and wrist strap during assembly and any point when I removed anything or put my hand into the case.

    I've used a fluke to check the PSU rails, and they're all stable under load

    I've re-seated every connector on the motherboard, GPU, HDD and DVD.

    The unit hasn't been switched on without an inline surge protector.

    I've checked and rechecked the layout of all of the jumpers on the motherboard.


    Any help or ideas would be greatly appreciated
  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Please confirm you have two seperate licences.

    Are you installing SATA drivers during the installation or running the hard drive in IDE mode?
  3. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Yes they are separate licences... I'm running the HDD in IDE mode
  4. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    What code and error message is being displayed when you get the BSOD?

    I'm not quite clear on one part. Is the crash happening when trying to install Windows or when you try to boot after installing?
  5. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    The BSoD when re-installing is the IRQ less than or equal to etc... 0x0000...0a

    The BSoD when I had it preinstalled was on the screen for too short a time for me to be able to read it... the PC restarted and offered the "recovered from a serious error " and it wouldn't start in safe mode
  6. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    This behaviour is what I would expect when trying to install XP on a SATA drive, are you sure you have it set to run the hard drive in IDE mode?

    It may be worth a little time to make a copy of XP with the SATA drivers included and see if that works.

    http://news.softpedia.com/news/Install-Windows-XP-On-SATA-Without-a-Floppy-F6-47807.shtml


    Guide on XP and SATA settings in Bios
    http://www.mydigitallife.info/windo...d-find-any-sata-hard-disk-drive-on-ahci-mode/


    How to extract the SATA drivers from a floppy disc download.
    http://maxeasyguide.blogspot.com/2008/04/extracting-sata-driver-from-their-exe.html
  7. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Many thanks Mark ;)

    I'll give that a try and update on here later.

    Your help is greatly appreciated.
  8. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Ok, hope it works.

    Considering all the other things you have tried that was all I could think of.

    The only other thought I have at present, is to check you have the correct voltage set for the RAM. You need to look up the RAM specs on the manufacturer's site and then make sure it is set correctly in the Bios.
  9. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Ok...

    There are no SATA drivers available on either the samsung support pages or on any of the first 20 pages of a google search for the HDD.

    I quote from the user guide that I found on the samsung spt page: "Because the product has been optimized with it's own configurations. IDE (PATA and SATA) drive does not need any drivers"

    I've had a fiddle around with the BIOS settings... HDD is set to IDE mode, RAM (as per manufacturers spec) 1.7V and 1600MHz.

    However, it's still bringing up the BSOD during the windows load phase.

    I'm at a loss at what to do next :(
  10. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    If you look in the guides I gave to integrate the SATA drivers with XP you will see you need to get them from the motherboard's manufacturer's site The drivers are specific to your motherboard not the hard drive.

    XP should insall on a SATA drive without additional drivers but only if the Bios is set to IDE mode. I don't understand why it is not working as you have made this setting in the BIOS. With the correct SATA drivers integrated into the XP disc hopefully this will overcome the problem.

    If that still produces an error then we will have to look for other causes. Any chance you can borrow a Windows 7 disc from someone just to see if the installation will start without a crash. Windows 7 contains a multitude of SATA drivers so will install on any drive without additional drivers being added.
  11. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    I can only find AHCI and RAID drivers... I'm not running a raid array, so can I assume that the AHCI is what I require?
     
  12. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    That's correct, it can be confusing when different terms are used. Just so you are clear on what AHCI is:

    The Advanced Host Controller Interface (AHCI) is a technical standard defined by the Intel Corporation that specifies the operation of Serial ATA (SATA) host bus adapters.
  13. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Aha!

    Just a quick one then... do I have to put these onto the XP disk, or can I load them independently during the XP setup?

    I remember a prompt or two saying press F6 (or similar) to load 3rd party ....... drivers... not sure if that's for AHCI though.
  14. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    You can only load these drivers when prompted to use the F6 key to load third party drivers if you have a floppy disc drive and a floppy to put the driver onto.

    All this information is in the links I gave you earlier.
  15. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Ok... stupid question... I take it that a FAT32 formatted USB with the driver on won't work then?
  16. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    Unfortunately, AFAIK that will not work. The drivers have to go on a floppy or be integrated into the XP disc.
  17. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Ok... thanks for the confirmation...

    Guess I've got to dig out a RW CD then...
  18. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Ok...

    I've got nLite open and have just finished copying the windows disk... I've unzipped the driver that I downloaded, but I'm unsure as to what to "import"...

    Should I copy all of the files, or just one of the subfolders?

    The top level is called "RAID" and the obvious choice from your previous comments is the following:

    raid > driver > disk > AHCI > XP..... but then there are 2 choices: x64 and x86

    The files in the choices are ahcix64.cat / .inf / .sys or ahci86 etc...


    If I copy all of the folders, I have the following under the RAID folder as well:

    JMB361 and JMB36x - both of these have subfolders called "install", each with similar files.


    Thoughts?
  19. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    I need to download the driver myself and have a good look at it before advising.

    Please give me your motherboard make and model number.
  20. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

  21. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    They certainly did not make this driver download user friendly.

    According to the specs of the motherboard it has a JMB361 storage controller.

    So I unzipped the download and then opened the JMB361 folder, then the Install folder to show the list of its contents.

    According to a small text file in there you have to use the files inside the Floppy32 folder and copy them to a floppy disc.

    The instructions I gave the link for to use floppy disc files on a CD to integrate with XP say you have to extract all the files but only one will extract, the jraid.sys file. That is as far as I got with it. You can experiment by using those files together with the extracted files from jraid.sys but I have no idea if it will work.

    I'm sorry to say I seem to have hit a bit of a brick wall with this one.

    Maybe some other helpers will be able to give some constructive input.
  22. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    Ok, thanks for looking.

    My best bet (barring any more input) is to create several XP disks, each with the different folders then and to see which one works?

    Not looking forward to trying that in all honesty as I've got no idea what effect that will have on the storage controller...

    Can anyone offer any assistance?
  23. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Mark has been giving you excellent advice so far and I find it difficult to suggest any other route. But many years ago I assembled a system for a friend, and was having similar issues. After fighting with the issue for couple of days (every piece of hardware was perfect by the way), as a last ditch effort I tried an odd idea i.e. I took out the HDD and placed it in another working PC, deleted all partitions / partition table; and then created partitions on that PC, formatted them one by one, and brought the HDD back to original system, and wallah it worked like magic. Todate, I have no clue what was the issue TBH.
  24. darkpie

    darkpie TS Rookie Topic Starter Posts: 20

    The kill disk I used wipes the HDD completely... not sure how I could've reset it more than that...

    what do you mean by:
    Am I right in assuming that you just created partitions at random and deleted them?
  25. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    No when I was installing the OS I created 3 partitions, which I deleted on the second PC, please remember you need to delete logical and primary partitions to rid of all existing partition. Once that was done I re-created and re-formatted the partitions before putting the disk back in the intended PC and installing OS. As I said todate I have no idea what was wrong. Anyway, kindly note that this may or may not work for you.

    If you have some old spare HDD, I'd suggest you to place it in your new PC and install XP on it to see how things go.


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