New error....Mup.sys

[kiltedrogue]

I was working on a PC at work today and I've run accross an error that I can't identify. I get the Windows blue screen that says windows has been shut down to prevent damage to your computer...ect.

The error is:

STOP: 0x0000007e, (0xc0000005, 0xf99489ad, 0xf9e49520, 0xf9e49220)

Mup.sys - Address F99489ad base at F993e000, datestamp 3b7ddf39

I'm told the system is running windows xp and has 512 megs of Ram.

When I boot in safe mode it goes right to this screen and goes no further. Any direction on what the issue might be would be tremdously helpful.

Thanks

 

[Rick]

This might give you some leads:
http://support.microsoft.com/search/default.aspx?catalog=LCID=1033&query=Mup.sys+&x=13&y=11

We should really isolate the cause first, but a Windows repair may work.
https://www.techspot.com/vb/topic8356.html