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New HD, external USB adapter - not recognized

By enderlicious
Apr 26, 2013
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  1. So, XP 32bit sp3 isn't detecting / showing a HD attached via a USB connector.

    Device Manager shows the 'device status' as "This device is working properly."
    Safely Remove Hardware shows the brand name/etc under a USB Mass Storage entry.

    I tried removing UpperFilters and LowerFilters as per:
    http://support.microsoft.com/kb/925196

    Because I couldn't find:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB
    http://support.microsoft.com/kb/314634

    I restarted, and got told that windows had found my ****, but needed to restart, so it automatically restarted me a second time.

    That didn't help me display a drive.

    ---

    Eventually I found out how to do this:

    My Computer -> right click -> Manage -> Storage / Disk Management

    Which started up a wizard, which allowed me to partition and format the new drive. Cool. Looked like I could use my drive, as the partitions were showing up in My Computer (needing to be formatted, but that's cool).

    ---

    Then I had to restart the computer (once or twice) before I got the free time/chance to put anything on the drive. (formatting sucked up about 6 hours of my free time)

    Now:

    Device Manager shows the 'device status' as "This device is working properly."
    However, Safely Remove isn't showing the brand name of the HD anymore.
    Disk Management doesn't show the drive either.
    And obviously, My Computer isn't mapping the drives/displaying them.

    Btw, I now have this:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB
    and:
    DisableSelectiveSuspend

    ---

    Kept looking on the internet...

    Ran drivecleanup.exe, as per:
    http://www.techspot.com/community/t...nup-and-remove-old-usb-storage-drivers.145884

    Removed 29 USB devices
    Removed 1 USB hub
    Removed 27 Disk devices
    Removed 1 CDROM devices
    Removed 0 Floppy devices
    Removed 47 Storage volumes
    Removed 60 Keys from registry

    Forgot to reboot first, plugged in the USB, got an empty / non-brand recognition, but said hardware was ready to use, etc. Didn't check to see if drives were found in my computer.

    Followed much of the recommendations on that Techspot post, and no dice. (will detail more later - blew another 6ish hours on it already, and lost some of my write ups).

    Including starting the malware removal stuff (ran malware bytes, 0 anything, but that's as far as I've gotten on that).
     
  2. enderlicious

    enderlicious TS Rookie Topic Starter Posts: 61

    So I went and bought a new external case for the drive, and plugged it in (via USB).

    Plug and play recognized it, and said new hardware found.

    Safely Remove shows the brand name of the drive.
    Computer Manager/Device Manager shows the brand name of the drive.

    However, Computer Manager/Disk Management does not see it.
    And obviously, it doesn't show up in My Computer
     
  3. enderlicious

    enderlicious TS Rookie Topic Starter Posts: 61

    Found this:
    http://www.techsupportforum.com/for...rtition-or-files-in-your-computer-194492.html

    Downloaded TestDisk
    http://www.cgsecurity.org/wiki/TestDisk_Download

    Got to current partition structure, and I've got some errors...
    check_FAT: can't read FAT boot sector
    Invalid FAT boot sector
    [some numbers]
    Warning: Bad ending sector (CHS and LBA don't match)
    Invalid NTFS or EXFAT boot
    [#1 some numbers]
    Warning: Bad ending sector (CHS and LBA don't match)
    Invalid NTFS or EXFAT boot
    [#2 some numbers]
    Warning: Bad ending sector (CHS and LBA don't match)
    Invalid NTFS or EXFAT boot
    [#3 some numbers]
    Warning: Bad ending sector (CHS and LBA don't match)
    4 E extended LBA [some numbers]
    Warning: Bad ending sector (CHS and LBA don't match)
    >No partition is bootable

    Doing analyze now, selected N

    While I'm waiting, I've been trying to find stuff on Google. It appears it might be a rootkit?
    http://www.pcreview.co.uk/forums/xp-disk-management-not-showing-hard-drives-t3790726.html

    I let that run for a couple hours, nothing ended up happening so I hit stop.
     
  4. enderlicious

    enderlicious TS Rookie Topic Starter Posts: 61

    Since TestDisk didn't seem to be getting anywhere with the analyze, or the analyze deeper, I gave up on that. I did do a
    "Write TestDisk MBR code to first sector"

    I'd also been advised to run chkdsk, but I couldn't find it to run it on that disk... eventually I tried it on F, said needs to reboot (and the MBR above wouldn't take effect till reboot either). Sighed, and rebooted. Turns out it decided to do C: - which took awhile, I thought I'd try to take a nap, since it was doing like 1% for 20min. Laid in bed, eventually it flashed the screen (much quicker than I had anticipated) and finished the boot process. If there were status messages on step 4 or 5, I didn't get to see them.

    I anticipated losing what little recognition of the drive that I did have...

    However, Safely Remove, TestDisk and Device Manager all show the drive.
    Disk Management and My Computer still do not show anything.
     

    Attached Files:

  5. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,373   +167

    Try PhotoRec (is another tool that comes with TestDisk.) Use all default Values EXCEPT don.t save your recovered fies to the same volumetric drive you are recovering from. asbu u don.t want to possibly over write files ur trying to recover. Ideally, the target disk should also be large enuf to hold all the file space ur trying to recover tho if memory serves me right it llets you continue on a new volume if one becomes full
     
  6. enderlicious

    enderlicious TS Rookie Topic Starter Posts: 61

    Yeah, there's nothing on the disk. I just want to be able to use it.
     


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