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New laptop no wireless connection

By sargentcrunch
Jun 14, 2011
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  1. Ok so my friend sold me a laptop and it had windows 7 home premium 64 bit on it, but he had a lot of porn and other stuff on the laptop so I decided to wipe it and put windows 7 ultimate 64 bit onto it. So I installed ultimate and I get into the desktop and it wont pickup internet connections, we have wireless internet because my mom uses her laptop all the time. i installed drivers from compaq but it doesnt help, and no matter what i do the network controller in the device manager has a yellow exclamation mark next to it. the model is a compaq presario cq56.
     
  2. mailpup

    mailpup TS Special Forces Posts: 8,452   +227

    I'd say you probably didn't install the LAN driver or perhaps the wrong driver.
     
  3. Jesse

    Jesse TechSpot Staff Posts: 369   +40

    I'd suggest uninstalling the driver via the device manager, make sure you tell it to delete the driver when prompted. Restart the computer, plug it into your router with an ethernet cable and run windows update to get a new driver. If that doesn't work, uninstall it again and download the driver straight from compaqs website. Make sure you are getting the right driver, there are often multiple drivers available for one model of laptops because they can come with a variety of hardware. Also make sure it is a 64bit driver.
     
  4. sh4d6016

    sh4d6016 TS Rookie

    Check if your router is properly configured as well
     


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