New laptop, very slow Internet browsing

By llieu520
Dec 3, 2012
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  1. I bought a new laptop a few months ago, and ever since I bought it I struggled with this slow internet browsing, at first multiple sites wouldn't load up as fast as I wanted it to. hotmail.com would load up in 30 seconds, and sometimes it wouldn't load up at all. Sometimes it would be no data sent. This happens on certain sites. Some sites load up instantly, some doesn't. My IPod / my old HP laptop would run perfectly fine and better than this. Internet for gaming, downloading is perfectly fine.

    My laptop model is Hp pavilion m6-1035dx !
    Someone please help, much thanks is appreciated!!
  2. jobeard

    jobeard TS Ambassador Posts: 13,028   +221

    Typically, this is an issue with the DNS settings. The system will ask DNS#1 and wait for it to timeout before asking DNS#2.
    That delay makes browsing very akward/slow.

    Get a command prompt (start->run->cmd)
    1) find your DNS settings
    issue IPCONFIG /all
    look for
    Code:
    DNS Servers . . . . . . . . . . . : 216.116.96.2
                                        216.52.254.1
                                        209.18.47.16
    
    (yes, I have three)

    2) try accessing each manually
    Code:
    nslookup google.com 216.116.96.2
    nslookup google.com 216.52.251.1
    nslookup google.com 209.18.47.16
    
    (notice these are from the (1) results)
    If any timeout, substitute 8.8.8.8 or 8.8.4.4
  3. llieu520

    llieu520 Newcomer, in training Topic Starter

    I don't know what to do with the information you've given me can you guide me through this? Thanks.
  4. jobeard

    jobeard TS Ambassador Posts: 13,028   +221

    That is your ROUTER address and is very typically the one shown (lazy router configuration software).

    to find the TRUE DNS settings,
    • log into the router config page
    • log at the WAN side settings
    and you will find
    • the public IP address of your router as assigned by your ISP
    • the DNS settings giving to the router
    you can not change the first, but can change the latter
  5. llieu520

    llieu520 Newcomer, in training Topic Starter

    I found that page, what do I do now?
  6. llieu520

    llieu520 Newcomer, in training Topic Starter

    nslookup google.com 216.52.251.1
    nslookup google.com 209.18.47.16

    Those two both said timed out for me.
  7. misor

    misor TechSpot Addict Posts: 761   +117

  8. jobeard

    jobeard TS Ambassador Posts: 13,028   +221

    those are MY settings - - what happens for YOUR DNS values?


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