New laptop, wireless network disconnecting

By British_Command
May 24, 2010
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  1. I've just got a new laptop and for some reason, I can connect wirelessly fine but when everyone else in the household comes on after a while it will disconnect everyone from the router and it has to be turned on and off. We had this problem a while back when my brother came back from university and started using his laptop. We have around an xbox 360 and 3 computers/laptops connecting at any one time, and none of them doing any heavy downloading.

    I do not think it's wireless interference from other devices since it always seems to happen when a certain number of devices connect to the router.

    I have a D-link DIR635 router, and we all connect via wireless G or ethernet.

    Please help, this has been a recurring problem and it's beyond me,
    I can provide router logs etc. just ask!

    Thanks
  2. jobeard

    jobeard TS Ambassador Posts: 13,031   +222

    look for a firmware update for the router

    AND

    a WiFi driver update for your laptop.

    Then get a copy of NetStumbler, scan the network and see if you can find a channel that has
    no other SSIDs on it.
  3. British_Command

    British_Command TechSpot Enthusiast Topic Starter Posts: 224

    Thanks

    Thanks but I have updated the firmware on my router, my router also has an auto function scan which finds the most suitable channel to broadcast.
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