New PC keeps crashing

By batch43
Sep 7, 2010
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  1. I just recently bought this new pc. specs are:
    Inter(R) Core(TM) i3 CPU 540 @ 3.07GHz
    RAM: 4GB
    64-bit Windows 7 Home Premium,
    video card: NVIDIA GeForce GT 320 1GB dedicated memory

    the thing keeps on freezing stripes come out, audio screws up, then the monitor closes. black out

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,965   +69

    Where did you buy this system from? What make is it, i.e. Dell, HP, etc.?

    It sounds like a defective video card but at this point that is only a guess?
  3. batch43

    batch43 TS Rookie Topic Starter

    it's an HP, i bought it from PC world just last week
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,965   +69

    In cases like this our first advice is take it back and have them fix it. There is no way you as a customer of a brand new system should have to deal with these issues.

    There is a very good chance you might have multiple problems. So, again, take it back and have them fix it.

    Please keep us updated.

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