New printer

[Ginamarg]

Just bought a new cannon pixma printer as soon as it was plugged in the computer blew can anyone help with this

 

[TheDreams]

Blew how? Explain exactly what it did please.

 

[Ginamarg]

Just went off and cannot get it to work anymore

 

[DelJo63]

• disconnect the printer from the computer.
• uninstall the print driver & delete the driver.
• reboot the system.

Now start over and FOLLOW the instructions - - as I recall, the Canon pixma software needs to be installed BEFORE it is first connected to the PC.

Once installed you can then connect the printer and it will be found and usable again.

 

[MrBlkfx1]

I think OP is saying the computer blew - not the printer.

 

[DelJo63]

Hmm; at worst case (like even a shorted out USB cable), only the physical USB plug would be damaged - - and the PSU would easily survive.

 

[MrBlkfx1]

Hmm; at worst case (like even a shorted out USB cable), only the physical USB plug would be damaged - - and the PSU would easily survive.

Indeed. OP's wording isn't very clear on which component blew.

 

[Ginamarg]

Indeed. OP's wording isn't very clear on which component blew.

I think OP is saying the computer blew - not the printer.

It is the computer that went kaput not the printer

 

[MrBlkfx1]

Before we get to troubleshooting your computer. Have you tried plugging the computer into a different outlet and turning it on?

 

[Ginamarg]

Yes have plugged the computer into another socket and nothing

 

[MrBlkfx1]

Alright, well, in these situations it's usually the PSU. What kind of power supply does your computer have?