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New RAM module beeps on startup

By PuzZah
Sep 3, 2008
  1. Crucial 1GB 184pin DIMM PC3200 DDRRAM ECC Registered CL3.0
    (http://www.dabs.com/productview.aspx?QuickLinx=31B4)

    with

    ASUS P5S800-VM Motherboard
    (http://uk.shopping.com/xPF-ASUS-Asu...herboard-Socket-775-800MHz-FSB-P5S800-VM-EAYZ)

    Having installed the new module with the old ram, the comptuer boots as normal but doesn't recognise the new ram is present.

    Removing the old memory and just using the new memory makes the computer beep repeatedly and nothing appears on the screen.

    I'm not entirely sure what the problem is so if anyone could shed some light or suggest a solution that'd be much appreciated.

    Thanks

    Ben
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    You need to look up the beep codes for your motherboard... it is likely that the beep(s) report the failure of the memory module. Send it back for replacement with the correct or properly operating one.
     
  3. PuzZah

    PuzZah TS Rookie Topic Starter Posts: 26

    http://www.bioscentral.com/beepcodes/awardbeep.htm

    "Repeating (endless loop) Memory error Check for improperly seated or missing memory. "

    You say the "correct [...] one". Should the ram I've purchased work in the motherboard I have before I suggest to the supplier that the chip is faulty rather than just incompatible?

    Thanks for your quick answer.

    Ben
     
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Hard to say. The beep codes will tell you that a memory module is the likely problem, but not why.
    If you have two modules, boot with one while the other is removed, then of course, change to the other one and test again.
    The problem can be bad memory, or incorrect memory for that board... It may require a module with different timings...
    Some boards are very demanding about which memory modules are used, even down to brand and model.
     
  5. mom2techsupport

    mom2techsupport TS Rookie

    :eek:it seems very unlikely that someone would repeat my error but i had this happen a few weeks ago.

    i had been counting on the sticker to let me know which way to load the ram. not all manufacturers put the sticker on the same side. when there's a tight fit (like under the green plastic case in a dell optiplex) it's possible to put the ram in wrong.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    The Ram must "click" in
     
  7. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Boy, not really. The memory would have to be forced, despite the built in barrier/Divider
     
  8. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

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