Hi all,
I got the following stop error on my laptop last night: 0x0000007E (0X86AE4E7A, 0XF7A497B0, 0XF7A494AC).
I am not sure what could have caused it. I did not install any new software (to my knowledge) and run virus and malware scan often. All I did was after use close the laptop lid. Once I went to use it again, it rebooted itself repeatedly but did not load into windows before the BSOD came up. I am unable to get into Windows regardless of the mode (safe, last working ,etc).
I am somewhat familiar with computers but not programming/ repair. I’ve looked around on a couple sites and boards but there is so much information out there I have no idea where to even start. Can anyone tell me:
What this error could be?
What step(s) I should take to diagnose/ correct?
It is a Sony Vaio, about 3 years old. I don’t have the system specs.
Any help/ advice would be greatly appreciated!
Thank you!
I got the following stop error on my laptop last night: 0x0000007E (0X86AE4E7A, 0XF7A497B0, 0XF7A494AC).
I am not sure what could have caused it. I did not install any new software (to my knowledge) and run virus and malware scan often. All I did was after use close the laptop lid. Once I went to use it again, it rebooted itself repeatedly but did not load into windows before the BSOD came up. I am unable to get into Windows regardless of the mode (safe, last working ,etc).
I am somewhat familiar with computers but not programming/ repair. I’ve looked around on a couple sites and boards but there is so much information out there I have no idea where to even start. Can anyone tell me:
What this error could be?
What step(s) I should take to diagnose/ correct?
It is a Sony Vaio, about 3 years old. I don’t have the system specs.
Any help/ advice would be greatly appreciated!
Thank you!