TechSpot

Newly built PC shutting down on bootup

By bob2345
Mar 15, 2008
  1. I am building a PC, my first, and all went well on the installation. The CPU (Intel Quad 6700), mobo (nForce 680iLT), memory (2 gig), hard drive (Hitachi SATA), and DVD were all part of a "kit" from TigerDirect.

    When I turn it on, after it has been sitting for a while, it will last about 35 seconds and get to bios configuration okay, but then shuts down. If I turn it back on as soon as it shuts off, it lasts 10, 8, 7, 6 secs progressively. I then waited a minute and did it again and it lasted 22 and 9 secs in successive attempts.

    Any ideas?
    Thanks
     
  2. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    So, essentially, you just assembled a PC, you turn it on and attempt to enter the BIOS, and it will run normally for a short period of time, then, the PC shuts off?

    Be sure everything is seated and connected properly. Sounds like something may be overheating. You've applied the thermal compound properly, the heatsink is totally seated and the CPU fan is spinning? The rest of the fans in the case are spinning?
     
  3. bob2345

    bob2345 TS Rookie Topic Starter

    All fans running

    Yes, your assumptions are correct and all fans are spinning fine, including the CPU fan.

    What is the thermal compound?
     
  4. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    The heatsink is totally seated, and you are confident that nothing is overheating?
     
  5. bob2345

    bob2345 TS Rookie Topic Starter

    I'm not confident nothing is overheating. Actually it seems to me that given the way it shuts down more quickly if I turn it right back on, it seems it would be a heat problem. The heatsink on the bottom of the CPU fan seems to be in properly. It doesn't move and isn't loose. And the fan is spinning fine. Can I remove the fan and run it without it if the case is open?
     
  6. bob2345

    bob2345 TS Rookie Topic Starter

    Also, the instructions on the fan were minimal at best. Do I need to apply anything to the heatsink before I set it on the CPU?
     
  7. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    No, that wouldn't be wise ;).

    Try leaving the side of the case off, grab a standard house fan put it a few feet away from the case on high. See if it stays on for a tad longer.

    It'd probably either be your CPU, VPU, PSU or chipset overheating. You can take the VPU out of the PC to eliminate that. If your PSU's fan is spinning (turn the PC on and look inside/feel around the rear vent) then it's likely not that.

    *Edit*

    Yes, as I suggested above. You need thermal compound between the heatsink/CPU. If you have not applied this, do not attempt to start your PC again and apply the compound ;).
     
  8. bob2345

    bob2345 TS Rookie Topic Starter

    I just removed the cpu fan, pulled the cpu, cleaned both and replaced them, turning the heat sink 1/4 turn when I replaced it. When I turned it on the first time it ran for 2 minutes. I turned it back on and it ran for 53 seconds, but did shut down both times. I don't have the hard drive or a keyboard hooked up at this point but that shouldn't matter just to see it run, should it?
     
  9. bob2345

    bob2345 TS Rookie Topic Starter

    Just read your comment about the thermal compound. Where do I get it and what is it called? Is it just called thermal compound?
     
  10. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    Okay, and you are applying thermal compound right (maybe the red will make it stand out this time :D)?

    The boot process will hang if you haven't got an HDD installed and you might recieve an error/pause if you don't have a keyboard attached but the system will not shut off.

    *Edit*

    Sorry about that, posted while you did. Yes, you can just search any online outlet for thermal compound. Here is some Arctic Silver 5 from Newegg:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16835100007

    Leave your system off until you have this applied. You need approximately 1 dot, between the sizes of a grain of rice and a small pea on the center of your CPU's heat-spreader. Then just sit the heatsink right on top as you probably have been without it.
     
  11. bob2345

    bob2345 TS Rookie Topic Starter

    Just looked it up, found it at Radio Shack nearby. Thanks for your help, I really appreciate it.
     
     
  12. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    No problem. That is pretty much guaranteed to solve your issues. Good luck and post back with your results.
     
  13. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    Thermal compound (also known as thermal grease) is used to transfer heat from the die of the CPU to the CPU cooler. Without it, there is very little transfer of heat. It is extremely likely that since you did not properly apply thermal grease, your system is shutting itself down in order to avoid CPU burn out. You are lucky. Many CPUs will just simply burn out and you are out several hundred dollars.
     
  14. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    That's already been established Tedster :).
     
  15. bob2345

    bob2345 TS Rookie Topic Starter

    Zenosincks, just wanted to add a quick note and say it now works fine since using the thermal compound. Live and learn. Thanks for the input, it helped tremendously.
     
  16. Matthew

    Matthew TechSpot Staff Posts: 6,087   +84 Staff Member

    :) Good news! Live and learn indeed, and you're more than welcome.
     
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