TechSpot

nlhook.exe - Entry Point Not Found

By Klytus
Jun 11, 2007
  1. I'm getting an error on a Windows XP SP2 Dell D505 laptop with BIOS A11. The blue-bar on the error window is "nlnhook.exe - Entry Point Not Found" The text of the error is: "The procedure entry point JSJ_ConnectToJavaVM could not be located in the dynamic link library js32.dll."

    Once I uninstalled Symantec AntiVirus 10.1.5 (the version our company uses) the error went away. After a few reboots to install all the Windows. I even uninstalled and re-installed Have 6.1 All was well so long as SAV 10.1.5 was not installed. Then, I re-installed SAV 10.1.5 and just before it gets to being "finished", the error appears.

    I have never had this problem before. Now this machine also has JInitiator 1.3.1.22 - do I need to uninstall/re-install that as well? Or this a problem of a different sort altogether?
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I can find no info on nlhook.exe, so it`s possibly some kind of malware.

    Go and read this thread HERE and post a HJT log as an attachment into this thread.

    Regards Howard :)
     
  3. Klytus

    Klytus TS Rookie Topic Starter Posts: 53

    As per your request...

    And thank you.

    Actually, its nlnhook.exe - my fault, I had a typo in my original entry.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Ah, that makes all the difference lol. Your HJT log is clean BTW.

    Your problem is caused by Symantec/Norton. I can`t say I`m surprised as we see all to many problems caused by that resource hogging crapware.

    Taken from HERE.

    The best advice I can give you, is to get rid of Symantec/Norton and use another security programme.

    Regards Howard :)
     
  5. Klytus

    Klytus TS Rookie Topic Starter Posts: 53

    Two problems: 1) I'm not in a position to get our company to switch away from SAV and 2) I'm logged in as the Administrator, not a restricted user.

    BTW - which AntiVirus application *do* you recommend?
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I recommend either Kaspersky or AVG pro as an antivirus programme, though there are plenty of others, but stay away from McAfee.

    Regards Howard :)
     
  7. Klytus

    Klytus TS Rookie Topic Starter Posts: 53

    Gah! The mere *mention* of McAffe makes me shudder. I'll give Kaspersky and AVG a look for my home systems.

    Thanks for the feedback, though.
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...