I'm getting an error on a Windows XP SP2 Dell D505 laptop with BIOS A11. The blue-bar on the error window is "nlnhook.exe - Entry Point Not Found" The text of the error is: "The procedure entry point JSJ_ConnectToJavaVM could not be located in the dynamic link library js32.dll." Once I uninstalled Symantec AntiVirus 10.1.5 (the version our company uses) the error went away. After a few reboots to install all the Windows. I even uninstalled and re-installed Have 6.1 All was well so long as SAV 10.1.5 was not installed. Then, I re-installed SAV 10.1.5 and just before it gets to being "finished", the error appears. I have never had this problem before. Now this machine also has JInitiator 18.104.22.168 - do I need to uninstall/re-install that as well? Or this a problem of a different sort altogether?