No audio device found?

By matt325
May 21, 2009
  1. I recently reformatted my computer and now i have no sound at all, When i go to control panel and audio devices it says under default device that i have no playback devices and DXdiag shows my sound section as completely blank. I have windows XP media edition and the soundcard is whatever came with the computer. Any ideas?
  2. Spyder_1386

    Spyder_1386 TS Rookie Posts: 498

    hi matt325

    Did you install the drivers for your soundcard? They should be on the motherboard CD that came with your computer. If you don't have the CD, you can get the drivers from the manufacturer site online.

    Spyder_1386 :)
  3. matt325

    matt325 TS Rookie Topic Starter

    I dont have any motherboard CD that came with my computer, Before when i have reformatted the sound always worked but now it says no playback devices. Here is my computer specs.

    System Information
    Time of this report: 5/21/2009, 13:00:22
    Machine name: MATT
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
    Language: English (Regional Setting: English)
    System Manufacturer: GATEWA
    System Model: GM5076E
    BIOS: Default System BIOS
    Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs)
    Memory: 2046MB RAM
    Page File: 354MB used, 3581MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    Sound Devices
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run
  4. Spyder_1386

    Spyder_1386 TS Rookie Posts: 498

    Hi again

    Do you know what type of sound card you had when you purchased your computer? You can open up the case and look for the model name or number on the sound card itself and then download the drivers for it from the manufacturer website or using a simple Google search.

    You could try the following program to identify your card .... (Unknown device identifier) ...

    Worst case scenario is that your hardware (i.e. your sound card) is faulty, in which case you'll have to take it in for repairs or replacement.

    Spyder_1386 :)
  5. matt325

    matt325 TS Rookie Topic Starter

    i got it working thanks, i recently had a virus on my computer and when i reformatted it still caused many problems, my audio driver didnt install correctly and i had to use windows driver reapir to install it then go into device manager and repair it.
  6. Spyder_1386

    Spyder_1386 TS Rookie Posts: 498

    Ok! Thanks for the update :) .... Good job on getting it to work!

    Spyder_1386 :)
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