No audio device installed help me please

By helpmequick
Apr 28, 2010
  1. my laptop has no sound in control pane in volume setting the boxes are shaded out an it says no audio device i can not hear no sound not even with headphones/speakers i downloaded evertree to find out some details about my laptop hope this helps you to help me

    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    DirectX (DirectX 9.0c)
    Computer Name PC-12DFBD85BC66
    User Name pc repair 2

    CPU Type AMD Athlon XP, 1400 MHz (10.5 x 133) 1600+
    Motherboard Name MEDION FAM2000
    Motherboard Chipset VIA VT8367 Apollo KT333
    System Memory 128 MB (DDR SDRAM)
    BIOS Type Phoenix (12/18/02)
    Communication Port Communications Port (COM1)
    Communication Port Printer Port (LPT1)

    Video Adapter nVIDIA GeForce4 440 Go 64M
    3D Accelerator nVIDIA GeForce4 440 Go 64M

    Audio Adapter VIA AC'97 Enhanced Audio Controller

    IDE Controller VIA Bus Master IDE Controller
    Disk Drive HITACHI_DK23DA-20 (20 GB, 4200 RPM, Ultra-ATA/100)
    Optical Drive QSI DVD-ROM SDR-083 (8x/24x DVD-ROM)
    SMART Hard Disks Status OK

    C: (FAT32) 11989 MB (5814 MB free)
    D: (FAT32) 7053 MB (5346 MB free)
    E: (NTFS) 7 MB (0 MB free)
    Total Size 18.6 GB (10.9 GB free)

    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network Adapter VIA Rhine II Fast Ethernet Adapter (

    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB2 Controller VIA USB 2.0 Enhanced Host Controller
    Battery Microsoft AC Adapter
    Battery Microsoft ACPI-Compliant Control Method Battery

    Problems & Suggestions:
    Problem Disk free space is only 1% on drive E:.
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    Do you have the audio driver for your board? Or go to your motherboard's support site to find the latest driver. Best to try uninstall then reinstall audio first. (Look in Control Panel->Add/Remove Programs first as likely Audio/Sound has an entry there and, if so, uninstall it).

    Also.. maybe not related to your problem but probably good to update to SP3 sometime soon (do backup all your stuff tho before upgrading)
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