TechSpot

No audio device, no playback device no sound

By ssss88
Nov 20, 2012
Post New Reply
  1. Hi ive been trying to solve this problem 1 week now but fail at it!
    I've tryed reinstalling drivers old,new,reinstalling windows xp,windows vista still no sound!
    When trying to install audio drivers from the mobo cd I get ,,Cant detect HD device,,
    I always install newest drivers from website and it worked till resently I installed a 9800gt and this happened,we also used a diferent modem for the day,I think the sound icon was missing on the different modem.
    I tryed the KB888111xp2.exe fix but not right after reinstall ill try it too later,no sound
    This is day 6 or 7 and im freaking out badly w/o my music and vids pls help :(

    WinXPsp3
    core 2 duo e6600 2.4
    3gb ram
    9800gt
    400W psu

    Communications Port (COM1)ACPI\PNP0501\1This device cannot start.
    ECP Printer Port (LPT1)ACPI\PNP0401\1This device cannot find enough free resources that it can use.
    Standard floppy disk controllerACPI\PNP0700\3&2411E6FE&0This device cannot start.

    Attached Files:

  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,372   +167

    (Note: following applies for internal PCI connected soundcards. Diagnostics will be different if you have a USB sound card)

    Look at all the Device Names displayed in the System Devices section of a DxDiag report. At least one device name should have the word Audio included in its name. (On rare occasion, the only exception may be a Device Name simply named "PCI Device")

    Here's the System Devices in your report. Note that no Device Name includes the word Audio!
    Code:
    --------------
    System Devices
    --------------
        Name: VIA PCI to PCI Bridge Controller
    Device ID: PCI\VEN_1106&DEV_C364&SUBSYS_00000000&REV_80\3&2411E6FE&0&18
      Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 04:06:46, 68224 bytes
     
        Name: VIA CPU to AGP Controller
    Device ID: PCI\VEN_1106&DEV_B198&SUBSYS_00000000&REV_00\3&2411E6FE&0&08
      Driver: n/a
     
        Name: VIA PCI to PCI Bridge Controller
    Device ID: PCI\VEN_1106&DEV_A364&SUBSYS_00000000&REV_80\3&2411E6FE&0&10
      Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 04:06:46, 68224 bytes
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_7364&SUBSYS_00000000&REV_00\3&2411E6FE&0&07
      Driver: n/a
     
        Name: VIA Security Device
    Device ID: PCI\VEN_1106&DEV_6364&SUBSYS_00000000&REV_00\3&2411E6FE&0&06
      Driver: n/a
     
        Name: VIA I/O APIC Interrupt Controller
    Device ID: PCI\VEN_1106&DEV_5364&SUBSYS_00000000&REV_00\3&2411E6FE&0&05
      Driver: n/a
     
        Name: VIA Serial ATA Controller - 5337
    Device ID: PCI\VEN_1106&DEV_5337&SUBSYS_53001565&REV_80\3&2411E6FE&0&78
      Driver: C:\WINDOWS\system32\DRIVERS\videX32.sys, 5.01.3790.0140 (English), 2/23/2006 08:08:32, 9728 bytes
      Driver: C:\WINDOWS\system32\DRIVERS\xfilt.sys, 5.01.3790.0140 (English), 2/23/2006 08:09:06, 11264 bytes
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_4364&SUBSYS_00000000&REV_00\3&2411E6FE&0&04
      Driver: n/a
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_337B&SUBSYS_00000000&REV_00\3&2411E6FE&0&98
      Driver: n/a
     
        Name: VIA Standard PCI to PCI Bridge
    Device ID: PCI\VEN_1106&DEV_337A&SUBSYS_00000000&REV_00\3&2411E6FE&0&99
      Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 04:06:46, 68224 bytes
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_3364&SUBSYS_00000000&REV_00\3&2411E6FE&0&03
      Driver: n/a
     
        Name: VIA Standard PCI to ISA Bridge
    Device ID: PCI\VEN_1106&DEV_3337&SUBSYS_00000000&REV_00\3&2411E6FE&0&88
      Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 04:06:42, 37248 bytes
     
        Name: VIA USB Enhanced Host Controller
    Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_32061565&REV_86\3&2411E6FE&0&84
      Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 30208 bytes
      Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 143872 bytes
      Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 14:12:10, 74240 bytes
      Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 59520 bytes
      Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 7168 bytes
     
        Name: VIA Compatable Fast Ethernet Adapter
    Device ID: PCI\VEN_1106&DEV_3065&SUBSYS_22001565&REV_7C\3&2411E6FE&0&90
      Driver: C:\WINDOWS\system32\DRIVERS\fetnd5.sys, 2.66.0000.0290 (English), 8/17/2001 20:43:08, 27165 bytes
     
        Name: VIA Rev 5 or later USB Universal Host Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_32061565&REV_A0\3&2411E6FE&0&83
      Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 20608 bytes
      Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 143872 bytes
      Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 14:12:10, 74240 bytes
      Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 59520 bytes
     
        Name: VIA Rev 5 or later USB Universal Host Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_32061565&REV_A0\3&2411E6FE&0&82
      Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 20608 bytes
      Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 143872 bytes
      Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 14:12:10, 74240 bytes
      Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 59520 bytes
     
        Name: VIA Rev 5 or later USB Universal Host Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_32061565&REV_A0\3&2411E6FE&0&81
      Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 20608 bytes
      Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 143872 bytes
      Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 14:12:10, 74240 bytes
      Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 59520 bytes
     
        Name: VIA Rev 5 or later USB Universal Host Controller
    Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_32061565&REV_A0\3&2411E6FE&0&80
      Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 20608 bytes
      Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 143872 bytes
      Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 14:12:10, 74240 bytes
      Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:30:00, 59520 bytes
     
        Name: VIA Ultra VLINK Controller
    Device ID: PCI\VEN_1106&DEV_287E&SUBSYS_00000000&REV_00\3&2411E6FE&0&8F
      Driver: n/a
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_2364&SUBSYS_00000000&REV_00\3&2411E6FE&0&02
      Driver: n/a
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_1364&SUBSYS_00000000&REV_00\3&2411E6FE&0&01
      Driver: n/a
     
        Name: VIA Bus Master IDE Controller - 0571
    Device ID: PCI\VEN_1106&DEV_0571&SUBSYS_05711106&REV_07\3&2411E6FE&0&79
      Driver: C:\WINDOWS\system32\DRIVERS\videX32.sys, 5.01.3790.0140 (English), 2/23/2006 08:08:32, 9728 bytes
     
        Name: VIA Standard Host Bridge
    Device ID: PCI\VEN_1106&DEV_0364&SUBSYS_00000000&REV_00\3&2411E6FE&0&00
      Driver: n/a
     
        Name: NVIDIA GeForce 9800 GT
    Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_00000000&REV_A2\4&25EB80E7&0&0010
      Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 182272 bytes
      Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 9/23/2012 18:58:00, 1061768 bytes
      Driver: C:\Program Files\NVIDIA Corporation\CPLInstallerCache\NvCplSetupEng.exe, 1.00.0001.0000 (English), 9/23/2012 18:58:00, 31308728 bytes
      Driver: C:\Program Files\NVIDIA Corporation\license.txt, 9/23/2012 18:58:00, 21892 bytes
      Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 9/23/2012 18:58:00, 65536 bytes
      Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 12557728 bytes
      Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 4494208 bytes
      Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 2376704 bytes
      Driver: C:\WINDOWS\system32\nvcompiler.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 17551360 bytes
      Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 7446528 bytes
      Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 1866088 bytes
      Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 2578792 bytes
      Driver: C:\WINDOWS\system32\nvdata.data, 9/23/2012 18:58:00, 2811988 bytes
      Driver: C:\WINDOWS\system32\nvinfo.pb, 9/23/2012 18:58:00, 12210 bytes
      Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 19103744 bytes
      Driver: C:\WINDOWS\system32\nvopencl.dll, 6.14.0013.0681 (English), 9/23/2012 18:58:00, 5947392 bytes
      Driver: C:\WINDOWS\system32\nvdispco32.dll, 2.00.0026.0004 (English), 9/23/2012 18:58:00, 1009512 bytes
      Driver: C:\WINDOWS\system32\nvdispgenco32.dll, 2.00.0015.0002 (English), 9/23/2012 18:58:00, 888168 bytes
    
    This implies the audio controller is not being detected by Windows. There are two reasons:
    > If this is a Desktop, integrated audio may disabled in your BIOS or
    > Hardware failure where the audio controller is dead

    Suggest you take a good and thorough look throughout all BIOS menu pages and look if an integrated audio option and make sure it;s not disabled.
  3. ssss88

    ssss88 TS Rookie Topic Starter

    Thank you I was hoping for a reply from you!
    Yes other programs dont detect my sound card too
    I talked to a friend he will check my pc this saturday.
    Too bad I have to live in silence till then :(
    Ill tell you what turned out this weekend,thanks again for the reply Im very glad you took your time too look into it!!!
    Topic can be closed.
  4. ssss88

    ssss88 TS Rookie Topic Starter

    Ok here is a mistery my sound is back... :)))))
    Idk how it happened srsly
    As much as im happy im afraid it might go away again...
    Any feedback?

    Attached Files:

  5. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,372   +167

    Hi ssss88

    This time your DxDiag System Devices section shows the Hi Def Audio controller detected! so it's working
    Code:
        Name: Microsoft UAA Bus Driver for High Definition Audio
    Device ID: PCI\VEN_1106&DEV_3288&SUBSYS_32881106&REV_10\3&2C8B7305&0&08
      Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 1/7/2005 14:37:18, 138752 bytes
    If it started working without you changing any BIOS settings, it's likely intermittent audio controller hardware failure. When it works, Windows detects it and it appears in your DxDiag. If it's disabled in BIOS or the audio hardware failed, you won't see it under DxDiag System Devices


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.