No "audio device"

By sporadicimpulse
Oct 7, 2008
Topic Status:
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  1. Hey all, I recently reformatted my PC and everything is working great. Except one thing... I have no sound now! My speakers are turned on, and they are plugged in. I have tried going to device manager and finding what my sound card was, but it has a yellow ? on media audio controller and on USB controller (not sure if that has anything to do with sound.) I need to find out what my sound card is, and heres some facts about my pc that might be of help. I got them from CCleaner.
    OS:Windows XP SP3
    Intel Pentium 4 CPU 1.80GHz, 256MB RAM, NVIDIA GeForce4 MX 420
    Made by: DELL
    I really need sound back, and I think my sound card is a Soundblaster, but i've tried installing drivers to no avail.
    EVEREST report


    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------
    Version EVEREST v2.20.405

    Report Type Quick Report
    Computer BLACKBEAUTY
    Generator Eric
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2008-10-07
    Time 23:02


    --------[ Windows Audio ]-----------------------------------------------------------------------------------------------

    wave-in.0 0001 0050 Modem #0 Line Record
    wave-out.0 0001 0051 Modem #0 Line Playback


    --------[ PCI / PnP Audio ]---------------------------------------------------------------------------------------------

    Intel 82801DB ICH4 - AC'97 Audio Controller [A-1] PCI

    EVEREST report on Mulitimedia... hope this helps.
  2. sporadicimpulse

    sporadicimpulse Newcomer, in training Topic Starter

    edited, yet which drivers do i install? and i dont have a disk for my sound card, and i dont really know what it is, so i dont know what drivers to install...
  3. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    All Dell Drivers

    You can remove the 2nd post (just edit out, I didn't read it, didn't need to!)
  4. nickc

    nickc TechSpot Paladin Posts: 1,623

    u need to install the drivers for the computer, the mobo drivers will have the usb drivers for that mobo and if u are using onboard sound, the sound drivers will be on it to. oh I just reread u're thread, go to Dell and get the drivers for u're computer. if it is an ad on card it will have came with a disk with the drivers on it that will have to be install to get the sound working.
  5. sporadicimpulse

    sporadicimpulse Newcomer, in training Topic Starter

    I know my computer doesn't recognize it, but it is there with the yello ?... and I dont think it is a built in sound card (could be wrong)

    Thanks for all your help...
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    When you go to the Dell Drivers link above and click on the link under "Drivers and Downloads" you should then be taken to the Dell support site holding all your drivers.

    Go through the list until you see your Audio driver then download it
    Once downloaded double click on it and run
    Some of these drivers then fully install on your system
    But some just extract to a folder like C:\Dell\Audio... or something

    If the drivers just extract to a folder, note this folder destination (ie write it down)
    Then go to Start->Run-> Devmgmt.msc
    Right click on your Audio queried device and select "Update Driver"
    Do Not select online, select manually or "No not at this time"
    Install the files manually from a destination
    Then browse to where the Dell drivers extracted (as stated above, probably C:\Dell somewhere)
    Install the drivers

    That should work

    Otherwise you may need to supply your Dell Make and Model number (which will just take us to the same page that you are going to anyway!)
  7. sporadicimpulse

    sporadicimpulse Newcomer, in training Topic Starter

    Thanks, after trying all the drivers on for my dimension (and a couple other ones) i got to the last driver, figured it wouldn't work. But, i installed it, and when shutting down i heard the music. THANK YOU SO MUCH.
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Thanks for the update :grinthumb
  9. CCT

    CCT TechSpot Evangelist Posts: 3,556

    For info to Dell users looking at this thread - if you access the Dell site and input your Dell Service Tag Number you will be linked to the drivers for that specific computer (which means you will get the list of drivers that are meant for your as-bought configuration).

    IF you added a new audio or video card, that would be a different story.

    :)
  10. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    It musta been like "music to your ears, huh?" :D
  11. pradeep21051983

    pradeep21051983 Newcomer, in training

    i have a laptop lenovo i have done all things but there is no sound /// no sound divice
    2. Azmixersel.exe has a problem is showing whenever i starts the computer
     
  12. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    pradeep21051983
    Look at this post and follow the same advice. Including creating your own thread for your own problem please.
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