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No drivers will download on my new drive

By ktizzle188
Jul 17, 2009
  1. Ok so my WD drive died after 2 years So I bought a Sea gate drive that's "SATA". I have a Gateway gt5404 and I went to gateway.com and tried downloading all the sound drivers none of them work they all say "could not create "c:\cabs" aborting unzipping" or something like that. And i have windows xp. the computer came with vista though. Also i havn't registered xp yet i dont know if that would do anything. I would much appreciate if anyone could help me. Thanks
     
  2. captaincranky

    captaincranky TechSpot Addict Posts: 11,698   +1,885

    When you say that your new drive is "SATA", what was the WD? Is the new drive installed with XP up and operating?

    Also, you have me stumped as to what the sound drivers have to do with the HDD.

    You may be trying to download and install Vista drivers, Gateway's website is only aware of the OEM specifications that you computer shipped with, not how it exists in it's current configuration.
     
  3. ktizzle188

    ktizzle188 TS Rookie Topic Starter

    i dont know what the western digital was. i didnt say the hdd had to do with the drivers not downloading im not a computer expert thats why im on the website. and yes the xp drive is up in running thats what im trying to download the drivers to.
     
  4. ktizzle188

    ktizzle188 TS Rookie Topic Starter

    and they said compatible with xp.
     
  5. captaincranky

    captaincranky TechSpot Addict Posts: 11,698   +1,885

    ".cab" files are OS files, just as a point of info.

    My question about what type of drive the WD was goes to whether it was SATA, (small cable) or IDE, which is a cable similar to a Floppy disc cable, about 2 inches wide. Sometimes called a ribbon cable.

    Your error message contained something about failure to "unzip", what utility are you using to open the "zip" archives.
     
  6. ktizzle188

    ktizzle188 TS Rookie Topic Starter

    the cables are the same but the wd when i took the drive out. i had to configure the drive to something else i forget wich but it was on raid for the WD i dont know what it uses to unzip. do i have to download something i that it already had something to unzip it with.
     
  7. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    Hi ktizzle188

    I think there's a few different issues going on here.

    Like captaincranky, i too am a bit confused about the exact error message you get about the .cab files however i took a look at the Gateway site downloads for your computer (click here)

    The sound drivers on the Gateway site only support Vista :( so that's your bigger issue
     
  8. ktizzle188

    ktizzle188 TS Rookie Topic Starter

    some of them say for xp.
     
  9. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    Yes. Some of the drivers say XP. But, specifically, all 3 sound drivers (which is what you're trying to install now) only say for Support: Vista

    There's a chance i can find you XP drivers. But might not be able to... but i'd need some very specific info.. Please do the following (you'll see some very cryptic looking info. Please copy/paste per instructions below as i need to see all that cryptic looking info just as it appears)

    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
     
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