TechSpot

No icons appear

By sansay
Jul 28, 2008
  1. I know I posted a thread earlier but I'm desperate right now. I recently had a problem with my display freezing everything except for the mouse. I did a scan during Safe Mode and removed some medium level trojans. After recieving a message regarding a dll file that apparently doesn't exist, I did a repair install. I went through all the activation except for the final one. Whenever I try to log into my account the mouse is moveable but there are no icons or anything for that matter loading. I tried going to Safe Mode but I can't because my XP isn't "fully activated". HELP
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Safe mode, normally works, even if you haven't activated

    In Normal mode, if you press CTRL + ALT + DEL keys on the keyboard do you see Task Manager?

    If, Yes. Then click on File->Run->Explorer.exe->ok

    Do the icons now show?

    If, Yes. then download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
    This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.
     
  3. sansay

    sansay TS Rookie Topic Starter

    Ok here's the thing, I'm not even at the part of the installation where you're supposed to set up accounts. It's just a black screen right now with the loading cursor
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Oh

    Possible try Memtest for 7 Passes
    Or confirm your HardDRive is set for CS jumper (if it's ATA) and also in IDE0 on the Motherboard.

    Then do another Repair
     
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