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No multimedia audio controller on XP

By Phil5121
Jul 4, 2011
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  1. I have no audio on my system right now. Everytime I try to open "volume control" i get an error stating "there are no active mixer devices available. To install mixer devices go to control panel, click printers and other hardware, and then click add hardware". Now I tried to update it like that BUT it keeps telling me I need to insert a CD that i don't have. Please can anyone help?

    I believe this to be the model for the mainboard for mercury, not 100% sure if thats the right model number.
    KVM800M7-A270

    OS: WinXP Professional 2002 Edition SP3
    Processor:AMD Sempron (tm) 3100+
    1.80GHz, 1.21GB of Ram
     
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

  3. Phil5121

    Phil5121 TS Rookie Topic Starter

    Yea i've tried that. but I get this message everytime I try downloading "The file you have chosen to download is currently not available on the server." Any other solutions?
     
  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    This might help me find it for you...

    List any Problem Devices
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot window, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
     
  5. Phil5121

    Phil5121 TS Rookie Topic Starter

    OK coming up
     
  6. Phil5121

    Phil5121 TS Rookie Topic Starter

    Multimedia Audio Controller PCI\VEN_1106&DEV_3059&SUBSYS_AA011019&REV_60\3&267A616A&0&8D The drivers for this device are not installed.

    View attachment DxDiag.txt
     
  7. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    It looks like Realtek AC97 audio driver should work with your motherboard's VIA chip. Download HERE
     
  8. Phil5121

    Phil5121 TS Rookie Topic Starter

    It appears the drivers running correctly BUT it's giving a loud buzzing noise that wont go off, and you still can't hear sound from the media playing. I've tried multiple speakers and headphones and the noise continues. Do I have to configure something that I'm unaware of?
     
  9. jobeard

    jobeard TS Ambassador Posts: 13,517   +336

    hmm, that's typical of a broken ground connection.
     
  10. Phil5121

    Phil5121 TS Rookie Topic Starter

    How would i fix that?
     
  11. jobeard

    jobeard TS Ambassador Posts: 13,517   +336

    unless you have built equipment with printed circuit boards and have good soddering skills - - DON'T;
    send it in for repair
     
     
  12. Phil5121

    Phil5121 TS Rookie Topic Starter

    Gotcha! Thanks for all you help guys, it really helped a lot :grinthumb
     


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