I am currently on a compt. with Windows XP. We do not have internet explorer and have tried to download it in order to use trouble shooting programs the require it. However, nothing other then this main browser will load. I have payed 20 dollars to talk to someone on a site who is supposed to be helping me, but have figured nothing out yet. When the compt. loads an error messages comes up that says the following.
Norton Protection Status
Norton Protection Status has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and annonymous. To see what data this error report contains, click here.
That is currently the only message that loads. When it comes to loading programs all of the icons on the desktop and in the start menu have changed into a small piece of paper with a little box in it.
This is very frustrating because we finally got cable internet on our compt. and now it is acting up.
Does anything have any idea on what the problem could be and how to fix it?
Norton Protection Status
Norton Protection Status has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and annonymous. To see what data this error report contains, click here.
That is currently the only message that loads. When it comes to loading programs all of the icons on the desktop and in the start menu have changed into a small piece of paper with a little box in it.
This is very frustrating because we finally got cable internet on our compt. and now it is acting up.
Does anything have any idea on what the problem could be and how to fix it?