No sound after format from 7 to Windows XP Professional 64-bit

Jamie D Davis

Posts: 10   +0
I goofed up a reg file and had to reformat. I lost my windows 7 64bit disc and I have only CD's no DVD's laying around so I decided to try out XP Professional 64 since I can put that ISO on a CD.

Here is the error I'm getting right now..... Microsoft Corporation - Other Hardware - Microsoft UAA Bus Driver for High Definition Audio.

I'm also getting a lot of unknown devices showing up in the device manager. They don't have any information on them to look the DEV or VEN up.

I'm thinking I might not have drivers for the MO or something installed. The computer came with vista and later I upgraded to 7. I don't know if I'm just missing something or if this computer can't work with XP?

Any help will be great. I'm going to be at this all night lol. Thanks!
 
Don't know if I can help but will take a look

List any Problem devices
  • Make sure devices are connected and powered on
  • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me so
Generate and attach a DirectX report
  • Click Start->Run, enter dxdiag and click OK
    ===> If you’re running 32 bit Windows, dxdiag will launch on its own
    ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
  • Notice progress in lower left window corner
  • When done, click Save Information button and save to your Desktop
  • Upload the file to include it in your next post
 
This is the details of the device with a actual name..

Q5W0631143869Q9-2 SERIES
Monitor\VSCC01D

2ur2tmg.jpg


SW\{96e080c7-143c-11d1-b40f-00a0c9223196}

SW\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}

SW\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}

SW\{4245ff73-1db4-11d2-86e4-98ae20524153}

SW\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}

SW\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}

SW\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}

After I downloaded Microsoft UAA Bus Driver for High Definition Audio this started popping up...

2806zc4.jpg


afjzuv.jpg



I really hope we can figure this out.. :'(
 
------------------
System Information
------------------
Time of this report: 5/11/2012, 08:37:29
Machine name: HONORACYGAMER
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.120411-0334)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: GX624AA-ABA a6303w
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) Dual CPU E2220 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 6144MB RAM
Page File: 1055MB used, 6735MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 64bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon HD 6700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68BF)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BF&SUBSYS_31401682&REV_00
Display Memory: 1024.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Q5W063143869Q9-2 Series
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.7261 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 23:20:56, 515584 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vgapnp.sys
Mini VDD Date: 3/24/2005 13:34:48, 33792 bytes
Device Identifier: {D7B71EE2-2BFF-11CF-6F69-4A11A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x68BF
SubSys ID: 0x31401682
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: HID-compliant device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B38, 0x0010
FF Driver: n/a
Device Name: HID-compliant consumer control device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B38, 0x0010
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 2/17/2007 01:00:48, 102400 bytes
| Driver: usbd.sys, 3/25/2005 08:00:00, 7552 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x0B38, 0x0010
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 2/17/2007 00:34:06, 24576 bytes
| Driver: kbdclass.sys, 2/17/2007 00:34:06, 36864 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 2/17/2007 00:59:40, 69768 bytes
| Driver: kbdclass.sys, 2/17/2007 00:34:06, 36864 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D0F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 3/25/2005 08:00:00, 19456 bytes
| Driver: mouclass.sys, 3/25/2005 08:00:00, 33792 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 2/17/2007 00:59:40, 69768 bytes
| Driver: mouclass.sys, 3/25/2005 08:00:00, 33792 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay Voice Wizard Tests: Full Duplex: , Half Duplex: , Mic:
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 317.3 GB
Total Space: 343.4 GB
File System: NTFS
Model: ST3360320AS
Drive: D:
Model: ATAPI iHES208 2
Driver: c:\windows\system32\drivers\cdrom.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 77312 bytes
--------------
System Devices
--------------
Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_00000000&REV_02\3&11583659&0&08
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.3959 (English), 2/17/2007 00:44:22, 115200 bytes
Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_00000000&REV_02\3&11583659&0&00
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_00000000&REV_02\3&11583659&0&E2
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.3959 (English), 2/17/2007 00:44:22, 115200 bytes
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_00000000&REV_02\3&11583659&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.3959 (English), 2/17/2007 00:44:22, 115200 bytes
Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_2A6F103C&REV_02\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 7/13/2005 20:46:36, 239616 bytes
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_2A6F103C&REV_02\3&11583659&0&D7
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:46, 44160 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 9728 bytes
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_2A6F103C&REV_02\3&11583659&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:46, 44160 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 9728 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_2A6F103C&REV_02\3&11583659&0&EB
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:50, 32512 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_2A6F103C&REV_02\3&11583659&0&D1
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:50, 32512 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_2A6F103C&REV_02\3&11583659&0&D0
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:50, 32512 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_2A6F103C&REV_02\3&11583659&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:50, 32512 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_2A6F103C&REV_02\3&11583659&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:50, 32512 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_2A6F103C&REV_02\3&11583659&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:50, 32512 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 212480 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.3959 (English), 2/17/2007 01:00:48, 102400 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 17:34:44, 123392 bytes
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_2A6F103C&REV_02\3&11583659&0&FB
Driver: n/a
Name: Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_2A6F103C&REV_02\3&11583659&0&FD
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.02.3790.1830 (English), 3/24/2005 17:22:08, 6144 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.02.3790.3959 (English), 2/17/2007 00:44:22, 40448 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.02.3790.3959 (English), 2/17/2007 00:03:34, 150016 bytes
Name: Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_2A6F103C&REV_02\3&11583659&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.02.3790.1830 (English), 3/24/2005 17:22:08, 6144 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.02.3790.3959 (English), 2/17/2007 00:44:22, 40448 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.02.3790.3959 (English), 2/17/2007 00:03:34, 150016 bytes
Name: Intel(R) ICH9R LPC Interface Controller - 2916
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_00000000&REV_02\3&11583659&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.02.3790.3959 (English), 2/17/2007 00:31:18, 14336 bytes
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_92\3&11583659&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.3959 (English), 2/17/2007 00:44:22, 115200 bytes
Name: AGERE OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_00000000&REV_70\4&19ABE7DE&0&28F0
Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.02.3790.3959 (English), 2/17/2007 00:42:00, 93440 bytes
Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.02.3790.3959 (English), 2/17/2007 00:02:46, 80384 bytes
Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.02.3790.3959 (English), 2/17/2007 00:03:24, 111104 bytes
Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.02.3790.1830 (English), 3/24/2005 13:17:08, 11264 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.02.3790.1830 (English), 3/24/2005 13:21:30, 92160 bytes
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_2A6F103C&REV_02\4&279E7BDF&0&00E2
Driver: n/a
Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581682&REV_00\4&196AFE53&0&0108
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 7/13/2005 20:46:36, 239616 bytes
Name: AMD Radeon HD 6700 Series
Device ID: PCI\VEN_1002&DEV_68BF&SUBSYS_31401682&REV_00\4&196AFE53&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys, 6.14.0010.7261 (English), 4/6/2012 01:17:16, 9158656 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 4/5/2012 22:47:54, 53248 bytes
Driver: C:\WINDOWS\system32\ati2dvag.dll, 6.14.0010.7261 (English), 4/5/2012 23:20:56, 515584 bytes
Driver: C:\WINDOWS\system32\ati2cqag.dll, 6.14.0010.0548 (English), 4/5/2012 22:45:48, 1093632 bytes
Driver: C:\WINDOWS\system32\Ati2mdxx.exe, 6.14.0010.2495 (English), 4/5/2012 22:59:30, 35840 bytes
Driver: C:\WINDOWS\system32\ati3duag.dll, 6.14.0010.0903 (English), 4/5/2012 22:49:38, 8262656 bytes
Driver: C:\WINDOWS\system32\ativvaxx.dll, 6.14.0010.0355 (English), 4/5/2012 22:26:58, 4877248 bytes
Driver: C:\WINDOWS\system32\atiicdxx.dat, 1/10/2012 17:10:08, 601728 bytes
Driver: C:\WINDOWS\system32\atiadlxx.dll, 6.14.0010.1100 (English), 4/5/2012 22:48:44, 317440 bytes
Driver: C:\WINDOWS\system32\ativvaxx.cap, 4/5/2012 22:17:22, 2664704 bytes
Driver: C:\WINDOWS\system32\atimpc64.dll, 6.14.0010.0023 (English), 4/5/2012 21:51:28, 67072 bytes
Driver: C:\WINDOWS\system32\amdpcom64.dll, 6.14.0010.0023 (English), 4/5/2012 21:51:28, 67072 bytes
Driver: C:\WINDOWS\system32\atiapfxx.exe, 6.14.0010.1001 (English), 4/5/2012 22:56:24, 159744 bytes
Driver: C:\WINDOWS\system32\atiapfxx.blb, 4/5/2012 22:56:30, 245896 bytes
Driver: C:\WINDOWS\system32\ativvamv.dll, 6.14.0010.0184 (English), 4/5/2012 22:28:06, 1195008 bytes
Driver: C:\WINDOWS\system32\ati2evxx.dll, 6.14.0010.4179 (English), 4/5/2012 22:59:20, 262656 bytes
Driver: C:\WINDOWS\system32\ati2evxx.exe, 6.14.0010.4264 (English), 4/5/2012 22:59:06, 923136 bytes
Driver: C:\WINDOWS\system32\atipdl64.dll, 6.14.0010.2563 (English), 4/5/2012 22:59:54, 348672 bytes
Driver: C:\WINDOWS\system32\ati2edxx.dll, 6.14.0010.2514 (English), 4/5/2012 22:59:28, 59392 bytes
Driver: C:\WINDOWS\system32\atikvmag.dll, 6.14.0010.0173 (English), 4/5/2012 22:54:28, 1102848 bytes
Driver: C:\WINDOWS\system32\ATIDEMGX.dll, 2.00.4478.40232 (English), 4/5/2012 23:21:04, 442368 bytes
Driver: C:\WINDOWS\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 17:35:28, 118784 bytes
Driver: C:\WINDOWS\system32\atio6axx.dll, 6.14.0010.11631 (English), 4/5/2012 23:57:24, 29740032 bytes
Driver: C:\WINDOWS\system32\atiokax2.dll, 6.14.0010.11631 (English), 4/5/2012 22:44:18, 817664 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 6.14.0010.1100 (English), 4/5/2012 22:48:38, 237568 bytes
Driver: C:\WINDOWS\SysWOW64\atioglxx.dll, 6.14.0010.11631 (English), 4/5/2012 23:28:20, 19976192 bytes
Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 6.14.0010.0023 (English), 4/5/2012 21:51:20, 65024 bytes
Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 6.14.0010.0023 (English), 4/5/2012 21:51:20, 65024 bytes
Driver: C:\WINDOWS\SysWOW64\atipdlxx.dll, 6.14.0010.2563 (English), 4/5/2012 22:59:46, 217088 bytes
Driver: C:\WINDOWS\system32\atiiiexx.dll, 6.14.0010.5002 (English), 4/5/2012 22:24:14, 408064 bytes
Driver: C:\WINDOWS\atiogl.xml, 3/5/2012 18:15:04, 38159 bytes
Driver: C:\WINDOWS\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 11:34:36, 51200 bytes
Driver: C:\WINDOWS\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 14:33:08, 332800 bytes
------------------
DirectX Components
------------------
ddraw.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 431104 bytes
ddrawex.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 54272 bytes
dxapi.sys: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 20992 bytes
d3d8thk.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 9728 bytes
d3d9.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:10:08 2098176 bytes
d3dxof.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 99840 bytes
dpnsvr.exe: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:38 29184 bytes
dpnet.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:34 638464 bytes
dpnlobby.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:36 3584 bytes
dpnaddr.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:32 3584 bytes
dpvoice.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:38 313856 bytes
dpvsetup.exe: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:40 115712 bytes
dpvvox.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:40 214016 bytes
dpvacm.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:38 34816 bytes
dpnhpast.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:36 5120 bytes
dpnhupnp.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:36 94720 bytes
dinput.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:08 243200 bytes
dinput8.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 280064 bytes
dimap.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 99328 bytes
diactfrm.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:17:06 501248 bytes
joy.cpl: 5.03.3790.3959 English Final Retail 2/17/2007 00:32:46 68096 bytes
gcdef.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:22:40 94208 bytes
pid.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 49152 bytes
dsound.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:18:02 651264 bytes
dsound3d.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 1295872 bytes
dsdmo.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 226816 bytes
dsdmoprp.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 108032 bytes
dxdiagn.dll: 5.03.3790.3959 English Final Retail 2/17/2007 00:18:22 2031616 bytes
mfc42.dll: 6.05.9151.0000 English Final Retail 3/11/2011 13:32:48 1462272 bytes
wsock32.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 25088 bytes
amstream.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:03:12 122880 bytes
devenum.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:16:36 87552 bytes
mciqtz32.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:36:08 50688 bytes
mpg2splt.ax: 6.05.3790.3959 English Final Retail 2/17/2007 00:37:12 272384 bytes
msdmo.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 23040 bytes
encapi.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 38912 bytes
qasf.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:50:44 83968 bytes
qcap.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:50:44 252416 bytes
qdv.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:50:46 274432 bytes
qdvd.dll: 6.05.3790.4928 English Final Retail 11/14/2011 19:07:20 472064 bytes
qedit.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:50:48 848896 bytes
qedwipes.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 734208 bytes
quartz.dll: 6.05.3790.4928 English Final Retail 11/14/2011 19:07:20 2183168 bytes
ks.sys: 5.03.3790.3959 English Final Retail 2/17/2007 00:35:24 279552 bytes
ksproxy.ax: 5.03.3790.3959 English Final Retail 2/17/2007 00:35:26 250880 bytes
ksuser.dll: 5.03.3790.1830 English Final Retail 3/24/2005 17:20:30 5632 bytes
stream.sys: 5.03.3790.3959 English Final Retail 2/17/2007 00:57:38 84736 bytes
swenum.sys: 5.03.3790.3959 English Final Retail 2/17/2007 00:59:04 5120 bytes
mpeg2data.ax: 6.05.3790.3959 English Final Retail 2/17/2007 00:37:12 118784 bytes
msvidctl.dll: 6.05.3790.3959 English Final Retail 2/17/2007 00:39:44 2660352 bytes
vbisurf.ax: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 52736 bytes
msyuv.dll: 5.02.3790.4625 English Final Retail 11/26/2009 16:13:12 22528 bytes
------------------
DirectShow Filters
------------------
DirectShow Filters:
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.02.4436.0000
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.3790.4928
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.02.4436.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.02.4436.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.02.4436.0000
DV Muxer,0x00400000,0,0,qdv.dll,6.05.3790.3959
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.3790.4928
LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.50.0001.0000
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.3790.4928
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.3790.4928
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.3790.3959
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4928
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.3790.4928
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.3790.4928
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.3790.3959
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.3790.4928
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.3790.4928
DV Splitter,0x00600000,1,2,qdv.dll,6.05.3790.3959
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,
Haali Media Splitter,0x00800001,0,1,splitter.x64.ax,1.11.0287.0023
Haali Media Splitter (AR),0x00400000,1,1,splitter.x64.ax,1.11.0287.0023
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.3790.4928
Video Renderer,0x00800001,1,0,quartz.dll,6.05.3790.4928
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.3790.4928
Video Renderer,0x00400000,1,0,quartz.dll,6.05.3790.4928
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.3790.1830
File writer,0x00200000,1,0,qcap.dll,6.05.3790.3959
Haali Simple Media Splitter,0x00200000,0,1,splitter.x64.ax,1.11.0287.0023
DirectVobSub,0x00200000,2,1,vsfilter.dll,1.06.0002.4485
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,1.06.0002.4485
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.3790.4928
Haali Matroska Muxer,0x00200000,1,0,splitter.x64.ax,1.11.0287.0023
G.711 Codec,0x00200000,1,1,g711codc.ax,5.02.3790.1830
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.3790.3959
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.3790.3959
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.02.4436.0000
LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.50.0001.0000
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.3790.3959
Null Renderer,0x00200000,1,0,qedit.dll,6.05.3790.3959
MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,
Smart Tee,0x00200000,1,2,qcap.dll,6.05.3790.3959
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4928
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.3790.4928
MPC CDXA Reader,0x00600000,0,1,cdxareader.ax,1.06.0002.4485
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.3790.4928
Wave Parser,0x00400000,1,1,quartz.dll,6.05.3790.4928
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.3790.4928
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.3790.4928
File stream renderer,0x00400000,1,1,quartz.dll,6.05.3790.4928
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.02.4436.0000
AVI Mux,0x00200000,1,0,qcap.dll,6.05.3790.3959
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.3790.4928
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.3790.4928
File Source (URL),0x00400000,0,1,quartz.dll,6.05.3790.4928
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.50.0001.0000
LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.50.0001.0000
Haali Video Sink,0x00200000,1,0,splitter.x64.ax,1.11.0287.0023
AC3File,0x00600000,0,1,ac3file64.ax,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.3790.3959
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.3790.4928
Video Compressors:
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.3790.3959
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.02.4436.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.3790.4928
Audio Compressors:
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.4928
PCM,0x00200000,1,1,quartz.dll,6.05.3790.4928
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.4928
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.3790.4928
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.3790.4928
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.3790.4928
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.3790.4928
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.3790.4928
WDM Streaming Capture Devices:
Realtek HD Digital input,0x00000000,0,0,,
Line in/Mic in,0x00000000,0,0,,
WDM Streaming Rendering Devices:
Realtek HD Audio rear output,0x00000000,0,0,,
BDA Transport Information Renderers:
MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax,
Audio Renderers:
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.3790.4928
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.3790.4928
 
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_2A6F103C&REV_02\4&279E7BDF&0&00E2
Driver: n/a
You have a Realtek Network Controller. Try the Realtek driver downloads for their net controllers HERE

The MS UAA Bus driver was needed for the Hi Def ("HD") Audio Controller to work. HD devices connect to the audio controller so they're probably now being detected which is why your getting the Hardware Wizard

In any case, see if you can the net controller to work and get a network connection. I also still want to see a msinfo32 Problem Device report (instructions in my prior post)
 
I will upload what your asking when I'm home in about hour 1/2. I must have looked over that request, sorry. I have the internet running fine on the computer. That was one of the first drivers I downloaded. I think this system is doomed to run on XP. My printer wont even work on XP64. I had no issues on windows 7 64bit. I don't understand what's the problem. I think my sound drive is fine to be honest, I think it's just a driver problem for another piece of hardware which is causing the no sound.

Also this hardware listed below is related to the sound driver in a way. I saw that file doing all this research. Nothing comes up for it though when I google it.

Q5W0631143869Q9-2 SERIES
Monitor\VSCC01D
On a side note as well....I cannot find a place to download driver's for this computer. It seems it's either very out dated or I just have crappy vendors..

Thanks for your time. I would love if we fixed this, but so far I'm pretty stumped. lol
 
Yea, downgrading to XP can sometimes be problematic (let alone XP 64) when it comes to finding drivers.

fyi...Hi Def sound connects like this: Windows <==> HD Audio Controller <==> HD Device

Similar to USB devices connect to USB controller. So until your controller worked (which needed UAA Bus driver) your HD device couldn't be detected. But maybe now it is (so you get the Hardware wizard). The device string for a HD device starts HDAUDIO\. Your Win 7 used a Realtek audio driver for the device so should XP. Try it again now that the controller is working.

Those SW\ devices may also be a problem related to audio. I've never fixed it myself but seen the problem posted before. Look at THIS thread and instruction in post #5 in particular. Try those steps to reinstall those SW\ devices which are Windows kernel audio stuff

Give me the Problem Device report when you're done trying. We'll see what it looks like. Don't know if I can help but will try and take a look
 
UPDATE

I just saw something in your Dxdiag report that I didn't catch before. You have two HD audio controllers installed. If you look under System Device section of Dxdiag note there are two MS UAA Bus Drivers listed
Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_2A6F103C&REV_02\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 7/13/2005 20:46:36, 239616 bytes

and

Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581682&REV_00\4&196AFE53&0&0108
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 7/13/2005 20:46:36, 239616 bytes
One is on your motherboard and the other in your monitor. You must have a HDMI port on the monitor? So both controllers look OK. The HDMI driver on your monitor will need a different driver then the audio device on the motherboard. Once both HD devices are installed and working also look under Control Panel->Sound->Audio tab. You will have 2 choices in the pull-down for default sound. Make sure it's set how you want it
 
15hmjao.jpg

5400 SeriesUSB\VID_043D&PID_00F7\22N018512002O4LThe drivers for this device are not installed.
Just my printer is coming up under problem devices.
 
I am however getting this issue in Microsoft Update...

2z5rfic.jpg


BUT... when I go to install it I get this every time...

2mqw2dd.jpg


and lastly here is a update picture of device manager...

2j60074.jpg
 
I think you hit the nail on the head. Check this picture out. Now we can see there is a underlying problem. This other sound device says it's working properly, BUT when you look under properties it says other wise.. very odd.

j7q90l.jpg


I also have a front side soundcard on my tower

usaih.jpg


Here's a funny fortune cookie I got while uploading these pictures =P. Gave me a good chuckle!

2hycb4z.jpg


I also wanted to thanks for all your time and help. It's greatly appreciated [LookinAround]! Even if we don't figure this thing out haha :p
 
UPDATE

I just saw something in your Dxdiag report that I didn't catch before. You have two HD audio controllers installed. If you look under System Device section of Dxdiag note there are two MS UAA Bus Drivers listed

One is on your motherboard and the other in your monitor. You must have a HDMI port on the monitor? So both controllers look OK. The HDMI driver on your monitor will need a different driver then the audio device on the motherboard. Once both HD devices are installed and working also look under Control Panel->Sound->Audio tab. You will have 2 choices in the pull-down for default sound. Make sure it's set how you want it


No the monitor just has built in speakers, with a AUX(green) plug in cable. I never had to download a driver before to produce sound into them.
 
Lastly I've never been able to assign a sound card not ONCE since I have reformatted from Windows 7 64 Bit > Window's XP 64 Bit.

Here's the pudding...

18f1g0.jpg
 
"Never give up" LOL , yea is a good chuckle :p

Re: 2 sound cards
Sorry, I mis-spoke. You do have two sound cards. One on the motherboard and one on your add-on graphics card (not in your monitor). In your DevMgr shot
> Realtek HD Audio is the driver for the motherboard sound card
> AMD HD Audio is the sound driver for your AMD graphics card
You can see two audio controllers in dxdiag report under System Device section. Two devices named Microsoft UAA Bus driver but note the different vendor IDs in their Device ID string

Ironically, both their icons would indicate their driver's working so yea, really weird you have those error message pop-ups as well.

MS UAA driver is also a bit of mystery. It should be working because BOTH audio controllers are working. I would think that because they're detecting the HD devices connected to them :confused: Plus MS UAA driver comes included in XP SP2 so would it shoulda been there on it's own (I would think).. Another mystery of Windows

All that said, have you seen THIS yet? Try the fixit tool.

I have one more thought of something to try will post later. btw which Realtek driver did you install? The one on Realtek site or did you try the one from HP site or both?

p.s. Glad to try and help :)
 
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