No sound after formatting the c: harddisk

By lau82
Feb 23, 2008
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  1. Hi
    My name is Lau. I have a problem. My pc can not detect any soundcard after I formatted the c-drive. I have tryed to find the drivers that I need but I have not been able to find the right one? Right now I have no sound? Can you help me?
  2. turbo1

    turbo1 TechSpot Maniac Posts: 360

    what type of motherboard/model you have?

    as well as your PCI soundcard?
  3. lau82

    lau82 Newcomer, in training Topic Starter

    I am not sure. I think it is Intel that has made the motherboard. And I don't know what kind of soundcard I have. I used AC97 as a driver, but installing that hasn't helped. How can I find out what type of motherboard and PCI soundcard I have?
  4. lau82

    lau82 Newcomer, in training Topic Starter

    I have something called MPU-401 Compatible MIDI Device
  5. ScRibE

    ScRibE Newcomer, in training Posts: 28

    Is this a custom made computer? If not, can you tell what brand/model your computer is.

    For example: Dell Dimension
  6. sghiznaneck

    sghiznaneck TechSpot Maniac Posts: 544

    Did you get any disks with the computer?? If you did, there should be one labeled Recovery Disk (operating system). The other(s) should be labeled Recovery Disk (drivers/applications). These disks contain all the drivers for all the hardware your computer came with. Although Realtek AC 97 Audio is the standard all onboard sound chips use, it's not the only one. MPU-401 could use quite a few different audio drivers. Liks ScRibE said, what is the make and model of your computer? If it's a prebuilt, the make and model should be somewhere on the front panel. If someone built it for you, did they provide you with the motherboard manual and the motherboard install disk? Without any of these, you might as well flip a coin.
  7. lau82

    lau82 Newcomer, in training Topic Starter

    It's "Intel inside" celeron. Medion is the computermanufacturer. I bought it prebuilt in 2004 and I can't remember if I got any cd's with my pc. I don't think so. After I formatted the harddisk I installed a different kind of windows, because I didn't have the original windows cd. I don't know if that matters.
  8. turbo1

    turbo1 TechSpot Maniac Posts: 360

    assuming you're running windows XP now.(also works in vista)

    START>RUN

    at the search box type dxdiag,hit enter.

    at the bottom part of the directX diagnostic tool window,click "save all informations".

    save to desktop & attach the file to your next post.

    do not copy & paste as it will occupy lots of space in the screen.
  9. lau82

    lau82 Newcomer, in training Topic Starter

    Here is the log but it said this after it had uploaded it.
    "DxDiag error
    Error: Problem getting extra sound info, result code=0x80004005 (Generic failure)"

    Attached Files:

  10. lau82

    lau82 Newcomer, in training Topic Starter

    Well it was xp professional. Before I used xp homeedition i think.
  11. turbo1

    turbo1 TechSpot Maniac Posts: 360

    please try this link,click download on the menu of the page.
    drop down box will appear and click
    SoundTap Streaming Audio Recorder.

    http://www.nch.com.au/

    save it & install.you will be prompt with screen that the driver
    is not signed by microsoft
    (which already appeared in your dxdiag : WHQL Logo'd: n/a)
    click continue during installation.

    the dxdiag error is your device id (sound chip).not being
    detected.

    if the driver didnt worked,download & install everest on the link below

    http://www.majorgeeks.com/download4181.html

    run the program,save & attach the report on your next post.

    EDIT : you may want to check the MEDION link below,
    you just need to key in your mainboard's S/N #
    DOWNLOAD LIBRARY>MORE
    at the left side of the window click MEDION PRODUCTS
    DOWNLOADS>DRIVERS & MANUALS
    & hit search to download the driver pack.

    http://www.medionusa.com/
  12. lau82

    lau82 Newcomer, in training Topic Starter

    Do I have to purchase it again? Cause soundtap is allready on my computer, and I couldn't download from the nch-webpage without buying again.
  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Is this copy of Windows legal, or a cr@cked version?
    Also have you got the product key COA label attached to your computer?
     
  14. turbo1

    turbo1 TechSpot Maniac Posts: 360

    the sountap driver is for free

    "click download on the menu of the page.
    drop down box will appear and click
    SoundTap Streaming Audio Recorder."

    you might required to un-install the soundtap that's in your
    computer & re-install again.since you dont have your mainboard's
    audio installer.you should get a successful download of the
    driver.

    otherwise,try to log-in to the link i gave you on MEDION.

    http://www.medionusa.com/

    please read my previous post on how to get the driver pack.
  15. lau82

    lau82 Newcomer, in training Topic Starter

    "Is this copy of Windows legal, or a cr@cked version?
    Also have you got the product key COA label attached to your computer?"

    I think it is cracked. And the productkey is attached to my computer. I used it when I installed windows.
  16. turbo1

    turbo1 TechSpot Maniac Posts: 360

    you got a problem mate,you wont get all necessary windows update
    which are absolutely very essential in installing drivers,identifying hardwares
    unless go & get a genuine copy otherwise.
  17. lau82

    lau82 Newcomer, in training Topic Starter

    Well thanks I think I'll try that. Do you know how? Do you have to format the entire harddisk againg or can I just delete windows and install it again?
  18. turbo1

    turbo1 TechSpot Maniac Posts: 360

    once you've purchased a genuine copy (OS),
    all you have to do is a fresh install.i'm pretty sure
    you've done that already,subsequently your onboard sound
    got messed up (sound chip not being detected). ;)
  19. chup

    chup Newcomer, in training

    this is mine plz help me sound problem same
  20. turbo1

    turbo1 TechSpot Maniac Posts: 360

    Hi chup,

    you may want to start/create you own thread H E R E

    and telling a liitle more on what happened before your
    sound went out will help us help you to fix your problem.
  21. chup

    chup Newcomer, in training

    sir i have made it you can now read
  22. txcowboy

    txcowboy Newcomer, in training

    hi

    how are yall doing good i hope i wil be doing good if i can get this sonud card to work
  23. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    txcowboy please make a new thread just for you.
    Go HERE and then click on [​IMG]
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