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No sound after reinstall

By jimrich
Jun 5, 2012
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  1. Using Dell dim. 3000, win xp home, sp2, C-media sound card (which replaced original dell card)

    I reinstalled windows and got most of my programs back up and running but the sound is not there and I have tried dozens of "fixes" to no avail. I got all the dell drivers I needed after the reinstall. A long time ago, I replaced the Dell sound card with a C-media card and it has always performed well - UNTIL after the windows reinstall! I have posted many times at Dell forums but can get no useful help there. I removed the Cmedia card from my Dell tower so there is no physical sound card in the cumputer for now. I had hoped to access the internal audio device from the front jack with my headphones but still no sound at all.
    Currently, the device manager shows = SoundMax audio = Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device.
    I would greatly appreciate it if anyone can help me out here or offer any leads, etc. to get sound back on my computer.
    thank,
    jim :)
     
  2. Doctor John

    Doctor John TS Enthusiast Posts: 204   +15

    terry5880 likes this.
  3. hood6558

    hood6558 TS Addict Posts: 226   +53

    Make sure you have onboard audio enabled in the BIOS before trying to install drivers. Also I'd try the C-Media card again (after disabling onboard audio in BIOS), their driver page is here http://www.cmedia.com.tw/en/DownloadCenter_Detail2.aspx
    You'll need to know the model no. of the card (usually on a sticker on the circuit board).
     

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