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No sound device drivers

Discussion in 'Device Drivers' started by LostnConfused, Sep 10, 2011.

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  1. LostnConfused Newcomer, in training

    Hello, for the past month I've been without sound on my computer. There is a red X on the speaker,when I run the cursor over the speaker a message appears that says the audio service is not running,whenever I click on it Im prompt to turn on audio but when the box appears my drivers aren't there.. Please help :(

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    LostnConfused, Sep 10, 2011
    #1

  2. LookinAround TechSpot Chancellor Posts: 7,677   +39

    Try enabling both the Plug and Play service first and then Windows Audio service. See the steps HERE

    /* edit */
    If the problem continues, please post a complete dxdiag report (looks like the one you provided was truncated)
    LookinAround, Sep 10, 2011
    #2

  3. LostnConfused Newcomer, in training

    I tried what was suggested and it didn't help.. I may just toss this computer..ugh :(
    LostnConfused, Sep 10, 2011
    #3

  4. LookinAround TechSpot Chancellor Posts: 7,677   +39

    Have you also tried reinstalling the audio driver? go to the Gateway support site, find the model # and they should provide the audio driver. Try reinstalling it
    LookinAround, Sep 10, 2011
    #4

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