No sound no audio device found

By nayeem39
Mar 2, 2008
Topic Status:
Not open for further replies.
  1. hello.

    I have problem you see. No sound plays on my computer even system sounds and i tried going to control pannel and in sound and audio device but wen i went in it it said that no audio device found. I tried truoble shooting but it never worked. I clicked the hardware button in sound and audio devices but im not sure which one to click so i clicked all of them and it says that it is working propely.

    also i went to device manager and there wer no ! marks on any device there.

    I think my motherboard is intel.

    The sound was working propely unitl i reinstalled windows xp and now it doesn't work any more.
    plz help.
    Bye.
  2. CCT

    CCT Newcomer, in training Posts: 3,556

    In order to help you people need information!

    Download and run Everest Home (it is free):

    http://www.majorgeeks.com/download4181.html

    Once you download it, click on it and let it install and then run it from the icon on your desktop.

    Click on the + sign beside 'Computer', then on 'Summary', then go to the VERY top of the screen and click on 'report'.

    Cursor over 'quick report-summary' and then click on 'plain text' and then click on 'save to file' and change the 'save in' folder to 'Desktop' and then click 'Save'.

    Clear all your open windows and on the Desktop click on that 'report.txt' icon - this will open it in a text editor
    (probably Notepad) and then use your mouse to highlight ALL the 'debug' entries and delete them, then use your mouse to hilight all the remaining text then copy and paste it to here.

    For future reference: once you open Everest, click on file, preferences, report and uncheck the 'include debug information in the report' box. People rarely want to see that stuff.
  3. nayeem39

    nayeem39 Newcomer, in training Topic Starter

    ----[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Quick Report
    Computer ZAMAN-C1JSMY7QC (computer)
    Generator nayeem
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2008-03-03
    Time 16:06


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name ZAMAN-C1JSMY7QC (computer)
    User Name nayeem

    Motherboard:
    CPU Type Intel Pentium 4, 2533 MHz (19 x 133)
    Motherboard Name Dell Dimension 4550
    Motherboard Chipset Intel Brookdale i845PE
    System Memory 512 MB (PC2700 DDR SDRAM)
    BIOS Type Phoenix (01/20/03)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter NVIDIA GeForce4 MX 420 (Microsoft Corporation) (64 MB)
    3D Accelerator nVIDIA GeForce4 MX 420

    Multimedia:
    Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

    Storage:
    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive ST360015A (60 GB, 7200 RPM, Ultra-ATA/100)
    Optical Drive SAMSUNG CDRW/DVD SM-348B (DVD:16x, CD:48x/24x/48x DVD-ROM/CD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 57231 MB (41854 MB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse HID-compliant mouse

    Network:
    Network Adapter Intel(R) PRO/100 VE Network Connection (86.21.84.29)
    Modem SoftV90 Voice Speakerphone Modem

    Peripherals:
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
    USB Device NTL USB Cable Modem
    USB Device USB Human Interface Device


    ---
  4. Stick'o ram

    Stick'o ram Newcomer, in training Posts: 233

    go to dell's website and download the sound drivers for your computer, you will be better off installing the chipset drivers first though, then the audio drivers
  5. ravisunny2

    ravisunny2 TS Ambassador Posts: 2,057   +8

    You also might need a patch file.

    1. Chipset drivers
    2. Patch File
  6. CCT

    CCT Newcomer, in training Posts: 3,556

    There should be a 'service tag' number on your comp somewhere - use that for fast location of drivers for your Dell.
  7. turbo1

    turbo1 TechSpot Maniac Posts: 360

  8. nayeem39

    nayeem39 Newcomer, in training Topic Starter

    i cant find a audio driver all i can find is sound blaster and i clicked tht and it says i need a sound blaster hardware and i dont no wer to get tht from
  9. turbo1

    turbo1 TechSpot Maniac Posts: 360

    click the link that i gave you.

    new window will open & navigate to Audio (2) of the page

    choose & click ADI 198x Integrated Audio.

    will take you to another window.

    download the R56339.EXE.
  10. nayeem39

    nayeem39 Newcomer, in training Topic Starter

    thnx

    thank u.

    It works now. im so happy thnks now tht i can play my game with sound thnx.

    i knew i can count on u.
  11. turbo1

    turbo1 TechSpot Maniac Posts: 360

    that's a great news!!

    suggest that burn a copy of that driver to a CD & keep it.you might need it again.

    glad you have your sound back.
     
  12. Stick'o ram

    Stick'o ram Newcomer, in training Posts: 233

    Did you install the chipset drivers?
  13. Nanswa

    Nanswa Newcomer, in training

    Hi there! I had the same problem as Nayeem 39. No sound on my pc. I followed what you told Nayeem. Here is my info:
    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name TOBY-GMWF4TY655
    User Name Nanswa

    Motherboard:
    CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
    Motherboard Name Intel Rexburg D845GRG (3 PCI, 1 AGP, 2 DIMM, Audio, Video)
    Motherboard Chipset Intel Brookdale-G i845G
    System Memory 1024 MB (PC2700 DDR SDRAM)
    BIOS Type AMI (08/17/02)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter NVIDIA GeForce4 Ti 4200 (Gateway) (128 MB)
    3D Accelerator nVIDIA GeForce4 Ti 4200
    Monitor Gateway FPD1730 [17" LCD] (123410492)

    Multimedia:
    Audio Adapter Modem #2 Line Playback

    Storage:
    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive WDC WD1200BB-53CAA1 (111 GB, IDE)
    Disk Drive HP Photosmart D7200 USB Device
    Optical Drive LITE-ON LTR-40125S (40x/12x/48x CD-RW)
    Optical Drive MAT****A DVD-RAM LF-D311 (DVD-R:1x, DVD-RAM:1x, DVD-ROM:6x, CD-ROM:24x DVD-RAM/DVD-R)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 114463 MB (75315 MB free)

    Input:
    Keyboard HID Keyboard Device
    Mouse Kensington HID Laser

    Network:
    Network Adapter Intel(R) PRO/100 VE Network Connection (76.174.73.139)
    Modem GTW V.92 Voicemodem

    Peripherals:
    Printer HP Photosmart D7200 series (Copy 1)
    Printer HP Photosmart D7200 series (Copy 2)
    Printer HP Photosmart D7200 series (Copy 3)
    Printer HP Photosmart D7200 series
    Printer HP PSC 1500 series
    Printer Quicken PDF Printer
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
    USB Device HP Photosmart D7200 series (DOT4USB)
    USB Device HP PSC 1500 series (DOT4USB)
    USB Device HP PSC 1500
    USB Device Kensington USB PilotBoard Wireless
    USB Device USB Composite Device
    USB Device USB Composite Device
    USB Device USB Composite Device
    USB Device USB Human Interface Device
    USB Device USB Mass Storage Device
    USB Device USB Printing Support
    USB Device USB Printing Support
  14. Nanswa

    Nanswa Newcomer, in training

    No sorry I'm real computer illiterate. I just got excited when saw that someone else had the same problem. How do I do that? thanks for your help by the way.
  15. turbo1

    turbo1 TechSpot Maniac Posts: 360

    Hi Nanswa,

    try the link below:

    http://downloadcenter.intel.com/dow...All&OSFullName=All Operating Systems&lang=eng

    download & save the file but before installing the driver.please ensure
    you un-install your existing audio driver (might be corrupted).

    go to device manager & check if you have the AC'97 integrated sound &
    uninstall it.

    likewise go to add/remove programs & if AC'97 sound still appears,
    remove it.

    when done,install the driver.
    reboot & try your sound.

    if it didnt work,please start/create your new thread Here
  16. Nanswa

    Nanswa Newcomer, in training

    Thanks turbo but don't laugh I'm still trying to locate if I have the AC'97. Is it an obvious location in device manager?
  17. turbo1

    turbo1 TechSpot Maniac Posts: 360

    yes,check on your device manager & add/remove programs too.

    if you found nothing,then you can proceed with the installation.

    reboot & try your sound.
  18. reddynvk

    reddynvk Newcomer, in training

    No audio device found

    I'd the same problem after reinstalling windows xp. No audio device found. The following are the specs from Everest. Pls. help me.


    Computer:
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name HOUSE-E89163360
    User Name Vijayakrishna

    Motherboard:
    CPU Type Mobile , 1600 MHz
    Motherboard Name Acer Aspire 5050
    Motherboard Chipset ATI Radeon Xpress 200M, AMD Hammer
    System Memory 768 MB (Registered DDR SDRAM)
    BIOS Type Phoenix (04/17/07)

    Display:
    Video Adapter ATI Radeon Xpress 200M (RS482M)
    3D Accelerator ATI Radeon Xpress 200M (RS482M)

    Multimedia:
    Audio Adapter ATI SB450 - High Definition Audio Controller

    Storage:
    IDE Controller Standard Dual Channel PCI IDE Controller
    IDE Controller Standard Dual Channel PCI IDE Controller
    Disk Drive Hitachi HTS541612J9SA00 (111 GB, IDE)
    Optical Drive MATSHITA DVD-RAM UJ-850S
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 39997 MB (26297 MB free)
    D: (NTFS) 39997 MB (23942 MB free)
    E: (NTFS) 34467 MB (14995 MB free)
    Total Size 111.8 GB (63.7 GB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network:
    Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.2)

    Peripherals:
    Printer Adobe PDF
    Printer Microsoft Office Document Image Writer
    USB1 Controller ATI SB450 - USB Controller
    USB1 Controller ATI SB450 - USB Controller
    USB2 Controller ATI SB450 - USB 2.0 Controller
    USB Device USB Composite Device
    USB Device USB Video Device
    Battery Microsoft AC Adapter
    Battery Microsoft ACPI-Compliant Control Method Battery
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