No sound. No audio device?

By SammyBlox
Aug 23, 2011
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  1. I am using an IBM NetVista 830581U and have no sound. When looking at the device manager it says there is no audio device
    I received this computer from a 73 year old woman whose husband has died. Neither of us know anything about it. I have Logitech external speakers. There are no drivers or software for these. I have no sound and cannot figure out how to get sound. I know nothing about computers so I will most likely come across as obtuse. Sorry. :-/
  2. SammyBlox

    SammyBlox TS Rookie Topic Starter

    Here is the BelArc summary of my computer:

    Operating System new – server roles System Model
    Windows XP Professional Service Pack 3 (build 2600)
    Install Language: English (United States)
    System Locale: English (United States)
    Installed: 11/22/2009 9:35:41 PM IBM 830581U
    System Serial Number: KCW2GGW
    Enclosure Type: Desktop
    Processor a Main Circuit Board b
    2.65 gigahertz Intel Pentium 4
    8 kilobyte primary memory cache
    512 kilobyte secondary memory cache
    Not hyper-threaded Board: IBM IBM
    Bus Clock: 133 megahertz
    BIOS: IBM 24KT45AUS 06/03/2003
    new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
    None discovered None discovered
    Drives new – drive encryption Memory Modules c,d
    40.02 Gigabytes Usable Hard Drive Capacity
    34.82 Gigabytes Hard Drive Free Space

    TSSTcorp CDW/DVD TS-H492C [Optical drive]
    3.5" format removeable media [Floppy drive]

    WDC WD400BB-23DEA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAD19648154, rev 05.03E05, SMART Status: Healthy 510 Megabytes Usable Installed Memory

    Slot 'J6J1' has 256 MB
    Slot 'J6J2' has 256 MB
    Local Drive Volumes new – volume encryption

    c: (NTFS on drive 0) 40.02 GB 34.82 GB free
    Network Drives
    None discovered
    Users (mouse over user name for details) Printers
    local user accounts last logon
    Admin 8/23/2011 2:19:29 PM (admin)
    Administrator 3/12/2009 7:50:11 PM (admin)
    local system accounts
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never

    DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

    hp deskjet 920c on LPT1:
    Controllers Display
    Standard floppy disk controller
    Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
    Acer V193W [Monitor] (19.1"vis, s/n ETLBP0C009850EA7A04012, December 2008)
    Bus Adapters Multimedia
    Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
    Virus Protection [Back to Top] Group Policies
    No details available None discovered
    Communications new – connection speed & status Other Devices
    PCI SoftV92 Modem

    ↑ Intel(R) PRO/100 VE Network Connection
    primary Auto IP Address: / 24
    Dhcp Server:
    Physical Address: 00:09:6B:CF:39:E4

    Networking Dns Server:
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PS/2 Compatible Mouse
    USB Root Hub (4x)

    See your entire network map...
    click for Belarc's System Management products

    Network Map (mouse over IP address for physical address) [Back to Top]
    IP Device Type Device Details Device Roles Router Dslrouter, DHCP Server, Gateway, Domain Name Server, Web Server Windows XP Workstation Machine-b (in WORKGROUP),, IBM
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    Hi SammyBlox

    Try looking HERE. Lenovo has instructions plus a driver download. Hope those do the trick

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