No sound on my PC

By gmshawn
Jan 6, 2013
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  1. I accidentally press "SoundMax" change in "Add/Remove Programs".
    When I reboot, BOOM, no sound...
    So I tried reinstalling SoundMax but it said that the files does not support your pc( If you have recently uninstalled, please reboot, or restart and run this setup again.)
    I have restart and reboot a few times but it gives me the same result.
    I also tried installing realtek audio driver and also, it does not work.
    I am running Windows XP SP2, I am unable to upgrade to SP3 due to my computer unable to handle the files..
    Please help ME!!!!
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +181

    That message typically means the driver is looking for hardware devices that Windows doesn't detect on your machine. If you're still running XP SP2 make sure this Windows fix is installed

    If problem persists
    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Attach it to your next post by clicking the Upload a File button
  3. gmshawn

    gmshawn TS Rookie Topic Starter

    Audio Device on High Definition Audio BusHDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1004\4&126DB3B9&0&0001The drivers for this device are not installed.
    DAEMON Tools Virtual BusROOT\SYSTEM\0003Failure using the VxD loader.
    DAEMON Tools Virtual BusROOT\SYSTEM\0004Failure using the VxD loader.
    NVIDIA nForce 10/100/1000 Mbps Ethernet #2{1A3E09BE-1E45-494B-9174-D7385B45BBF5}\NVNET_DEV0373\4&39414771&0&000This device is disabled.
    Realtek RTL8139 Family PCI Fast Ethernet NICPCI\VEN_1186&DEV_1300&SUBSYS_13031186&REV_10\4&2BE4B97F&0&3030This device is disabled.

    here is the dxdiag

    Attached Files:

  4. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +181

    You need a Soundmax High Definition Audio driver (you may have been trying to install a non-HD version of Soundmax)

    Best to get the driver from your computer mfr support site. What is the make/model of your machine or the motherboard?

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