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No Sound - unknown Multimedia Audio Controller

By nik_nik80
Aug 12, 2006
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  1. I have tried everything under the sun to fix this problem have read all forums for similar posts but still cannot fix.

    The following is details about my PC from Everest

    Field Value
    Computer
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name ROBERTSON (Study)
    User Name Nicole Robertson

    Motherboard
    CPU Type Intel Celeron D 320, 2400 MHz (18 x 133)
    Motherboard Name Unknown
    Motherboard Chipset SiS 661FX/GX
    System Memory 480 MB (PC3200 DDR SDRAM)
    BIOS Type AMI (09/07/05)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display
    Video Adapter SiS 661FX (32 MB)
    3D Accelerator SiS 330 Mirage Integrated
    Monitor LG L1510S [15" LCD] (1403106307)

    Multimedia
    Audio Adapter SiS 7012 Audio Device

    Storage
    IDE Controller SiS 5513 IDE UDMA Controller
    SCSI/RAID Controller SiS 180/181 RAID Controller
    Floppy Drive Floppy disk drive
    Floppy Drive Floppy disk drive
    Disk Drive ST340014A (40 GB, 7200 RPM, Ultra-ATA/100)
    Optical Drive CD-ROM Drive
    SMART Hard Disks Status OK

    Partitions
    C: (NTFS) 38154 MB (6730 MB free)

    Input
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse Microsoft PS/2 Mouse

    Network
    Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (218.185.27.103)
    Modem Rockwell 56000 External Modem PnP #3

    Peripherals
    Printer Impact ColorFax
    Printer Lexmark X73
    Printer Xerox DocuPrint P12
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller


    I have tried to install SiS 7012 driver (downloaded from ASUS) to no avail.

    Please Help!
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 2,251

    Hi NIK welcome to techspot

    A few questions, has the sound worked previous, is this a reinstall on a known working board, is it an install on a new board.??

    If its a reinstall, then its possible that windows may be slightly corrupt and if you can back up anything needed and reinstall again, but first download a Hard drive checking program from the manufacturers website and ensure the drive is clean and healthy.

    If its a new board then the sound chip may be faulty, if its under guarantee take it back to the supplier, they may have a help department that can test the board with a good working version of XP/2K and decide if its faulty or not, some make a charge for this service which is refunded if the board tests faulty,

    Regards
  3. nik_nik80

    nik_nik80 TS Rookie Topic Starter

    Thanks for your help... after weeks of not knowing what to do, I have managed to get my sound back.

    It turns out that I was looking for the wrong driver software....

    Thanks again
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