No Sound, Whats the Deal?

By WorkingTitle
Apr 19, 2013
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  1. Recently I reformatted an older hardrive and installed a slightly modified version of Windows XP 32bit as my OS. Everything seems to work fine, except for my sound. By that I mean, there is none. When attempting to play a video I am prompted with this message:

    LAV Splitter Source::Audio
    LAV Audio Decoder::Output
    Audio Switcher::Out

    Media Type 0:
    --------------------------
    Audio: PCM 48000Hz stereo 2304kbps

    AM_MEDIA_TYPE:
    majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
    subtype: MEDIASUBTYPE_PCM {00000001-0000-0010-8000-00AA00389B71}
    formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 6
    cbFormat: 40

    WAVEFORMATEX:
    wFormatTag: 0xfffe
    nChannels: 2
    nSamplesPerSec: 48000
    nAvgBytesPerSec: 288000
    nBlockAlign: 6
    wBitsPerSample: 24
    cbSize: 22 (extra bytes)

    WAVEFORMATEXTENSIBLE:
    wValidBitsPerSample: 24
    dwChannelMask: 0x00000003
    SubFormat: {00000001-0000-0010-8000-00AA00389B71}

    pbFormat:
    0000: fe ff 02 00 80 bb 00 00 00 65 04 00 06 00 18 00 þÿ..€»...e......
    0010: 16 00 18 00 03 00 00 00 01 00 00 00 00 00 10 00 ................
    0020: 80 00 00 aa 00 38 9b 71 €..ª.8›q


    Media Type 1:
    --------------------------
    Audio: PCM 48000Hz stereo 1536kbps

    AM_MEDIA_TYPE:
    majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
    subtype: MEDIASUBTYPE_PCM {00000001-0000-0010-8000-00AA00389B71}
    formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
    bFixedSizeSamples: 1
    bTemporalCompression: 0
    lSampleSize: 4
    cbFormat: 18

    WAVEFORMATEX:
    wFormatTag: 0x0001
    nChannels: 2
    nSamplesPerSec: 48000
    nAvgBytesPerSec: 192000
    nBlockAlign: 4
    wBitsPerSample: 16
    cbSize: 0 (extra bytes)

    pbFormat:
    0000: 01 00 02 00 80 bb 00 00 00 ee 02 00 04 00 10 00 ....€»...î......
    0010: 00 00 ..

    Which led me to believe my drivers needed to be updated. So, doing what any moderately computer savvy human being would do, I went into my control panel > System > Hardware > Device Manager, and looked through the list. Right away I see a few yellow exclamation marks, one by ethernet controller, another by PCI Modem, and lastly the usual suspect of Multimedia Controller. Here I go through the process of updating the driver, simply right clicking and selecting the option from the taskbar provided. Waiting as the little search animation goes, I am disappointed when it stops simply to say it cannot find the driver needed and that I should use a CD if I have one. By now I decide to take the more manual approach and use PC Wizard to find which Multimedia Controller I have installed ( 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller ) and after a quick google search for the drivers, I simply find Q&A page telling me to do what I've already done, and multiple websites with decidedly sketchy URLs. I even tried to go to the intel website and have it analyze my computer, just to be informed that it didn't recognize the device.

    Any help would be much appreciated.

    System Specs as read by PC Wizard:
    Mainboard: Dell Computer Corp. 0TC666
    Chipset :Intel i865GV
    Processor :Intel Celeron D 330J @ 2666 MHz
    Physical Memory :512 MB (1 x 512 DDR-SDRAM )
    Video Card :Intel(R) 82865G Graphics Controller
    Hard Disk :HDS728080PLAT20 (82GB)
    DVD-Rom Drive :_NEC DVD+-RW ND-3530A
    CD-Rom Drive: DTSOFT Virtual CdRom Device
    Monitor Type :Asus ASUS VS247 - 23 inches
    Network Card :Intel PRO/100 VE Network Connection
    Operating System :Microsoft Windows XP Professional 5.01.2600 Service Pack 3 (32-bit)
    DirectX :Version 10.00
    Device Audio: Dell Computer 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller
  2. mailpup

    mailpup TS Special Forces Posts: 8,385   +205

    I would go to the Dell website and, using your service tag number, look up the drivers, download them and install them. Yes, you might be able to get more recent drivers for the audio controller or graphics controller from their respective websites but Dell's drivers will get you going.
    WorkingTitle likes this.
  3. edwardsmith

    edwardsmith Newcomer, in training

    Try some other mother board sound card driver CD. Some times other motherboard CD install your sound card driver otherwise please consult some expert technical windows tech support team for solving your problem
  4. WorkingTitle

    WorkingTitle Newcomer, in training Topic Starter

    Figured it out, I simply had to enable updates through the command screen. My bad


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