Hi. I hope I'm in the right place, and I hope that someone can help me. I recently installed Creative's Nomad Jukebox Zen 60GB. It's an MP3 player that connects to the PC using USB (not firewire, like older Nomads). The Nomad works, but when I install the software (which is used to transfer music from PC to Nomad), it installs the software, but has a hiccup when trying to install the drivers. It copies the driver, but then - when it says "Setting up the driver", it pops up with "An error has occured" (that's all it says). When I explore the CD, there are three driver install files: drv_jb3.exe drv_jb.exe drv_nm2.exe I can install the last two manually, but they don't seem to do anything - individually or together. The Creative software doesn't recognise the Nomad - it says it's disconnected, although Windows knows that it is connected. When I try to install the first one, it comes up with that same "an error has occured". I downloaded the two most recent versions of the Nomad JukeBox Zen driver, but they both had the same problem. I don't know what to do. Perhaps there is a way to install the necessary drivers manually without using an EXE? I'm running short of ideas! Does anyone have any suggestions for what could be wrong, or what I should try? I have a P3 and am running WinXPpro Thanks very much in advance.