Not reading Discs

By bubble
Dec 23, 2008
  1. Hello, I have this problem that when I put a disc into the drive, the driver doesn't read it. I wanted to install something and the disc wasn't being read, and when I tried just some other disc that my computer always read, it didn't read it this time.

    Please Help.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I just want to be clear about what you are doing
    You say in your other thread that the screen is black (in Windows Normal mode)
    And the reply back was to re-install Windows! As it may be a Virus! And you asked around and others said the same!
    And now your Windows CD disc does not boot.

    Well I don't. Although you may actually have a Virus (who knows) it's unlikely it's causing a black screen in Windows.

    Now I know this thread is about "Disc" (as you say) but please try this first.
    Turn on your computer
    Repeatedly press the F8 key on your keyboard
    Select Safe Mode
    Log on to your Administrator account

    In Safe Mode Windows (a reduced functionality of Normal Mode Windows) do this:
    Open Device Manager ie Start->Run-> Devmgmt.msc
    Click on the + sign against "Display Adapters"
    Right click on your actual Display adapter device, that it expands to
    Select un-install (it may say remove or delete) Do this.
    When your Display Adapter device is fully removed. Restart normally

    Does Display now work in Normal Mode? (By the way, you may need to download the drivers for your Video card. Your specs presently unknown!)
  3. bubble

    bubble TS Rookie Topic Starter Posts: 73

    OK that was my dads computer that we can't get in image from. I can't find out what his specs are on his computer because I can't get into safe mode, when I press F8 it just brings me to this thing that says DVD/CD drivers.

    My computer has Vista Home Premium, Service Pack 1
    ATI Radeon HD 2600 Series
    Intel Pentium 4 CPU 3.00 GHz 2.99 GHz
    2 GB RAM
    32 bit
    149 GB on local disk

    And is that supposed to help me with the problem I am having right now where my computer can't read discs? Sorry, I am not to good with computers so
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well from there you should be able to select your CD drive as first boot option.

    But actually I didn't mean that screen (exactly)
    Your computer kinda has two F8 commands, that do two different things
    Try F8 again, but this time, wait just a few more secs before pressing it. If it helps any, it'll be just after the initial system boot up screen, and just before Windows starts loading. Please try it (you may need to try a few times to actually get the screen I'm speaking of, ie Safe Mode option)
  5. bubble

    bubble TS Rookie Topic Starter Posts: 73

    F8 doesn't even work now for some reason, but we can still open the BIOS on my dads computer. And how would I fix the cd/dvd problem on my computer?
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Sorry it's too confusing to talk about two different computers
    Especially when we are talking about 2 different faults, on one of the computers!

    As this thread is about " Not reading Discs" I'll try to help with just that, and not worry about anything else.

    Is this happening in Windows or at system startup?
    If in Windows have tried other discs to confirm it's not the installation disc you are using?
    If so try this:;en-us;228985
    (Note: swap the word game for installation CD)
    Or try this:
  7. bubble

    bubble TS Rookie Topic Starter Posts: 73

    OK it's working now, thanks for the help.
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