Not sure if this is a malware problem? Please help.

Resolved
By mummyal
Jul 15, 2012
Topic Status:
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  1. Hello there, I haven't been on here for some time (which is good I suppose). For the past 2-3 weeks, my monitor has been playing up. This has only happened a handful of times but it just suddenly goes blank/black and won't come back on (as if it has gone into standby mode) while I'm browsing the net (but the CPU is still running as normal and as a result, I have to shut it down completely by pressing down the power button). However, the past week or so, after the CPU has gone into standby mode and I come back to it an hour or so later, the icons on the monitor has all been re-arranged (best way to describe it) and the font has gone slightly fuzzy. The resolution seems to have changed as well. Sometimes after restarting the CPU, it goes back to normal but sometimes it doesn't. So I thought it might be due to the fact that the monitor is getting a bit old and didn't think too much into it. It is not right at the moment either.

    Yesterday & today, my IE8 has been playing up and seems to be a bit slow/sluggish from time to time. It doesn't happen to all sites but certain sites like Facebook come up with res://ieframe.dll/acr.error.htm# followed by the site name. This got me a bit worried thinking I might have a virus in the PC. AVG didn't pick anything up.

    I have carried out the scans and here are the logs. I would greatly appreciate it if you could kindly take a look and see if there's any unwanted item(s) on there.

    Thank you!

    Alice

    ********
    Malwarebytes Anti-Malware 1.62.0.1300
    www.malwarebytes.org
    Database version: v2012.07.12.10
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Compaq_Administrator :: FAMILY1 [administrator]
    15/07/2012 13:13:59
    mbam-log-2012-07-15 (13-13-59).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 237152
    Time elapsed: 13 minute(s), 7 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)


    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2012-07-15 15:45:00
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 SAMSUNG_ rev.VT10
    Running: sb89rffw.exe; Driver: C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\uwddypog.sys

    ---- System - GMER 1.0.15 ----
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xAA621F3C]
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xAA621FE4]
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xAA622080]
    SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xAA62211C]
    ---- Kernel code sections - GMER 1.0.15 ----
    .text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB82A6380, 0x24192E, 0xE8000020]
    ---- User IAT/EAT - GMER 1.0.15 ----
    IAT C:\WINDOWS\Explorer.EXE[1144] @ C:\WINDOWS\system32\kernel32.dll [ntdll.dll!NtCreateFile] [01462F20] C:\WINDOWS\TEMP\logishrd\LVPrcInj01.dll (Camera Helper Library./Logitech Inc.)
    IAT C:\WINDOWS\Explorer.EXE[1144] @ C:\WINDOWS\system32\kernel32.dll [ntdll.dll!NtDeviceIoControlFile] [01462C90] C:\WINDOWS\TEMP\logishrd\LVPrcInj01.dll (Camera Helper Library./Logitech Inc.)
    IAT C:\WINDOWS\Explorer.EXE[1144] @ C:\WINDOWS\system32\kernel32.dll [ntdll.dll!NtClose] [01462CF0] C:\WINDOWS\TEMP\logishrd\LVPrcInj01.dll (Camera Helper Library./Logitech Inc.)
    IAT C:\WINDOWS\Explorer.EXE[1144] @ C:\WINDOWS\system32\kernel32.dll [ntdll.dll!NtDuplicateObject] [01462CC0] C:\WINDOWS\TEMP\logishrd\LVPrcInj01.dll (Camera Helper Library./Logitech Inc.)
    ---- Devices - GMER 1.0.15 ----
    AttachedDevice \FileSystem\Ntfs \Ntfs bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.)
    AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
    AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 Elkbd.sys (Intel Corporation)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 Elkbd.sys (Intel Corporation)
    AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \FileSystem\Fastfat \Fat bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.)
    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
    ---- EOF - GMER 1.0.15 ----
  2. mummyal

    mummyal Newcomer, in training Topic Starter Posts: 93

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_33
    Run by Compaq_Administrator at 15:46:07 on 2012-07-15
    Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1400 [GMT 1:00]
    .
    AV: AVG Internet Security 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    FW: AVG Firewall *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    svchost.exe
    C:\Program Files\AVG\AVG2012\avgfws.exe
    C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\AVG\AVG2012\avgnsx.exe
    C:\Program Files\AVG\AVG2012\avgemcx.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\WINDOWS\system32\nvsvc32.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.virginmedia.com/
    uInternet Connection Wizard,ShellNext = iexplore
    uSearchAssistant = hxxp://www.google.com
    mURLSearchHooks: H - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
    TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    {e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
    mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NPSStartup]
    mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
    mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-unins...0AUAA5ADAAVQAxACsAMQA"&"prod=94"&"ver=9.0.894
    dRunOnce: [RunNarrator] Narrator.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
    IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Toolband.dll/RC_AddToList.html
    IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_HSPrint.html
    IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Toolband.dll/RC_Preview.html
    IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Toolband.dll/RC_Print.html
    IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    Trusted Zone: hmrc.gov.uk\online
    DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {3D0D2821-8011-4B1F-BE9C-27B8E74CFBEF} - hxxp://downloads.virginmedia.com/CST/ver1/VM_ActX_2.cab
    DPF: {406B5949-7190-4245-91A9-30A17DE16AD0}
    DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-24-0.cab
    DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - hxxp://uk.mcafee.com/Apps/WSC/en-gb/WscWlanScannerCtrl.cab
    DPF: {A1F35586-A5A8-4D37-947A-81875350B11F} - hxxp://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader4.cab
    DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
    DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} - hxxp://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader3.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {FD0EBBED-0C42-4D0F-82DA-44399B5C420A} - hxxp://downloads.virginmedia.com/CST/ver1/xp_mail.cab
    TCP: Interfaces\{6538C46C-1BBE-4EBA-BBD1-12A6B68572F0} : DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\compaq_administrator\application data\mozilla\firefox\profiles\7dey6rtu.default\
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\11.0.2\npsitesafety.dll
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
    FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
    FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
    FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-7-11 32592]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-7-11 230608]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
    R2 avgfws;AVG Firewall;c:\program files\avg\avg2012\avgfws.exe [2011-11-23 2391832]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
    R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2011-5-23 30944]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134608]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-7-11 16720]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
    S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2011-5-23 30944]
    S3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys --> c:\windows\system32\drivers\dgderdrv.sys [?]
    S3 FsUsbExDisk;FsUsbExDisk;\??\c:\windows\system32\fsusbexdisk.sys --> c:\windows\system32\FsUsbExDisk.SYS [?]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
    .
    =============== Created Last 30 ================
    .
    2012-07-12 19:53:21 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-07-12 19:53:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2012-07-11 11:33:22 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2012-07-11 11:33:22 476936 ----a-w- c:\windows\system32\npdeployJava1.dll
    2012-07-09 09:59:16 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-07-09 09:59:16 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    .
    ==================== Find3M ====================
    .
    2012-07-11 11:33:11 472840 ----a-w- c:\windows\system32\deployJava1.dll
    2012-06-13 13:19:59 1866112 ----a-w- c:\windows\system32\win32k.sys
    2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
    2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
    2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
    2012-06-02 14:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
    2012-06-02 14:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
    2012-06-02 14:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
    2012-06-02 14:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
    2012-06-02 14:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
    2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
    2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
    2012-05-11 14:42:33 43520 ------w- c:\windows\system32\licmgr10.dll
    2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2012-05-11 11:38:02 385024 ------w- c:\windows\system32\html.iec
    2012-05-04 13:16:13 2148352 ------w- c:\windows\system32\ntoskrnl.exe
    2012-05-04 12:32:19 2026496 ------w- c:\windows\system32\ntkrnlpa.exe
    2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    .
    ============= FINISH: 15:46:39.33 ===============
  3. mummyal

    mummyal Newcomer, in training Topic Starter Posts: 93

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 18/11/2006 14:14:45
    System Uptime: 15/07/2012 13:11:49 (2 hours ago)
    .
    Motherboard: ASUSTek Computer INC. | | Basswood
    Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz | Socket 775 | 2133/266mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 226 GiB total, 159.541 GiB free.
    D: is FIXED (FAT32) - 7 GiB total, 0.709 GiB free.
    E: is CDROM ()
    G: is Removable
    H: is Removable
    I: is Removable
    J: is Removable
    K: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP495: 17/04/2012 09:31:26 - System Checkpoint
    RP496: 19/04/2012 14:29:11 - System Checkpoint
    RP497: 20/04/2012 16:19:46 - System Checkpoint
    RP498: 21/04/2012 17:13:20 - System Checkpoint
    RP499: 22/04/2012 17:38:31 - System Checkpoint
    RP500: 23/04/2012 21:34:46 - System Checkpoint
    RP501: 24/04/2012 22:00:12 - System Checkpoint
    RP502: 25/04/2012 14:31:27 - Avg Update
    RP503: 27/04/2012 10:21:18 - System Checkpoint
    RP504: 28/04/2012 14:21:49 - System Checkpoint
    RP505: 29/04/2012 16:21:40 - System Checkpoint
    RP506: 30/04/2012 18:22:22 - System Checkpoint
    RP507: 02/05/2012 14:26:31 - System Checkpoint
    RP508: 03/05/2012 14:28:41 - System Checkpoint
    RP509: 04/05/2012 21:00:28 - System Checkpoint
    RP510: 05/05/2012 17:07:54 - Removed AVG 9.0
    RP511: 05/05/2012 17:36:42 - Removed AVG 9.0
    RP512: 05/05/2012 17:37:42 - Installed AVG 9.0
    RP513: 05/05/2012 17:56:24 - Installed AVG 2012
    RP514: 05/05/2012 17:56:44 - Installed AVG 2012
    RP515: 07/05/2012 12:18:11 - System Checkpoint
    RP516: 08/05/2012 12:26:59 - System Checkpoint
    RP517: 10/05/2012 16:23:27 - System Checkpoint
    RP518: 11/05/2012 19:42:38 - System Checkpoint
    RP519: 12/05/2012 00:10:12 - Software Distribution Service 3.0
    RP520: 13/05/2012 15:06:44 - System Checkpoint
    RP521: 16/05/2012 08:44:49 - System Checkpoint
    RP522: 19/05/2012 16:04:39 - System Checkpoint
    RP523: 20/05/2012 16:06:13 - System Checkpoint
    RP524: 21/05/2012 16:43:03 - System Checkpoint
    RP525: 22/05/2012 20:31:06 - Software Distribution Service 3.0
    RP526: 23/05/2012 21:24:37 - System Checkpoint
    RP527: 25/05/2012 16:13:21 - System Checkpoint
    RP528: 26/05/2012 17:14:36 - System Checkpoint
    RP529: 29/05/2012 15:58:30 - System Checkpoint
    RP530: 31/05/2012 12:42:37 - System Checkpoint
    RP531: 01/06/2012 19:19:36 - System Checkpoint
    RP532: 08/06/2012 23:33:15 - Software Distribution Service 3.0
    RP533: 11/06/2012 09:54:16 - System Checkpoint
    RP534: 12/06/2012 21:25:04 - System Checkpoint
    RP535: 15/06/2012 08:25:08 - System Checkpoint
    RP536: 15/06/2012 08:32:26 - Software Distribution Service 3.0
    RP537: 16/06/2012 20:07:34 - System Checkpoint
    RP538: 18/06/2012 11:48:34 - System Checkpoint
    RP539: 19/06/2012 17:23:16 - System Checkpoint
    RP540: 22/06/2012 16:18:35 - System Checkpoint
    RP541: 27/06/2012 08:27:28 - System Checkpoint
    RP542: 29/06/2012 11:55:43 - System Checkpoint
    RP543: 30/06/2012 15:53:08 - System Checkpoint
    RP544: 03/07/2012 11:34:41 - System Checkpoint
    RP545: 04/07/2012 18:46:13 - System Checkpoint
    RP546: 06/07/2012 18:13:14 - System Checkpoint
    RP547: 07/07/2012 18:45:37 - System Checkpoint
    RP548: 08/07/2012 19:31:14 - System Checkpoint
    RP549: 10/07/2012 08:42:43 - System Checkpoint
    RP550: 11/07/2012 07:52:36 - Software Distribution Service 3.0
    RP551: 11/07/2012 12:32:45 - Removed Java(TM) 6 Update 31
    RP552: 11/07/2012 12:33:03 - Installed Java(TM) 6 Update 33
    RP553: 12/07/2012 21:47:56 - System Checkpoint
    RP554: 14/07/2012 13:18:42 - System Checkpoint
    RP555: 15/07/2012 13:41:27 - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.3)
    Adobe Shockwave Player 11.6
    AVG 2012
    AXIS Media Control
    Barbie Girls
    Basic PAYE Tools 2012
    Bonusprint Photoservice
    CCleaner
    Critical Update for Windows Media Player 11 (KB959772)
    Defraggler
    Email Updater
    ESET Online Scanner v3
    Garmin USB Drivers
    Garmin WebUpdater
    Google Earth
    Google Update Helper
    Google Updater
    HijackThis 2.0.2
    HMV Digital Downloads
    hmv jukebox and digital downloads
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976002-v5)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Java Auto Updater
    Java(TM) 6 Update 33
    Logitech QuickCam
    Logitech QuickCam Driver Package
    Malwarebytes Anti-Malware version 1.62.0.1300
    Microsoft .NET Framework 1.0 Hotfix (KB2572066)
    Microsoft .NET Framework 1.0 Hotfix (KB2604042)
    Microsoft .NET Framework 1.0 Hotfix (KB2656378)
    Microsoft .NET Framework 1.0 Hotfix (KB953295)
    Microsoft .NET Framework 1.0 Hotfix (KB979904)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB2656370)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Mozilla Firefox 6.0 (x86 en-GB)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    SAMSUNG USB Driver for Mobile Phones
    Scratch
    Seagate Manager Installer
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB2183461)
    Security Update for Windows Internet Explorer 7 (KB2360131)
    Security Update for Windows Internet Explorer 7 (KB2416400)
    Security Update for Windows Internet Explorer 7 (KB2482017)
    Security Update for Windows Internet Explorer 7 (KB2497640)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype™ 5.5
    Spybot - Search & Destroy
    SpywareBlaster 4.4
    swMSM
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows Internet Explorer 8 (KB2447568)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 8
    Windows Live Messenger
    Windows XP Media Center Edition 2005 KB2502898
    Windows XP Media Center Edition 2005 KB2619340
    Windows XP Media Center Edition 2005 KB2628259
    Windows XP Media Center Edition 2005 KB973768
    Windows XP Service Pack 3
    WinRAR archiver
    .
    ==== Event Viewer Messages From Past Week ========
    .
    13/07/2012 20:46:59, error: MRxSmb [8003] - The master browser has received a server announcement from the computer PALA that believes that it is the master browser for the domain on transport NetBT_Tcpip_{5A3A49FE-DBD7-4740-A224. The master browser is stopping or an election is being forced.
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The Seagate Service service terminated unexpectedly. It has done this 1 time(s).
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The Process Monitor service terminated unexpectedly. It has done this 1 time(s).
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The Intel(R) Quick Resume technology service terminated unexpectedly. It has done this 1 time(s).
    12/07/2012 19:31:24, error: Service Control Manager [7034] - The Intel(R) Matrix Storage Event Monitor service terminated unexpectedly. It has done this 1 time(s).
    .
    ==== End Of File ===========================
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    Alice, I'm on the board checking something out for Julio and I saw your thread. Is Barbie giving you a problem again! :)

    So far, the logs look okay, but the problems you describe could be system related-or-or malware related.

    For this problem:
    Please check the information on this site: http://answers.microsoft.com/en-us/...-in-ie-8/7f657540-474f-4587-b661-c3ffbb1aed06
    ----------------------------------------
    For the wondering icons, see if this works:
    Right click anywhere on the desktop> Arrange icons by> you will see multiple choices to select> check the following:
    Aligh to grid
    Show desktop icons
    Lock web items.
    Please see if this sorts and places the icons properly.
    ------------------------------------------
    Now go to the Control Panel> Display:
    Settings tab> look at the slider and note the resolution setting. Maybe something like 1024x768 pixels? Don't change now, just let me know. Be sure the Color is set to Highest- 32

    Appearance tab> Effects> Check the line reading use the following method to smooth edges of screen font > Set the dialog box on the line to read Clear text.> OK

    Desktop tab> Web tab> Check Lock Web items[/b]

    When you have finished,> click on Apply OK
    ============================
    Please see if these make any difference. Then we'll go on.
  5. mummyal

    mummyal Newcomer, in training Topic Starter Posts: 93

    Hi Bobbye

    Barbie's good, thank you ;) . She'll be going into 'retirement' soon as daughter will be getting a new (and proper) MP3 player in a couple of weeks.

    I had to pop out earlier, so decided to switch the pc off completely. At the moment, things are back to normal. Next time it goes berserk again, I'll try out the steps you mentioned.

    Thanks for taking time to look through the logs.
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    So you turned the power off completely and after you rebooted, all was well? Okay, that's good. You might want to go into the Control Panel> Power Settings and make sure those settings are as you wanted.

    I'll go ahead and close this for now. If the problem begin again, send me a PM and we'll decide where to go from there.

    Edit: Alice, this is out of date: HijackThis 2.0.2
    Unistall it and if you need the program at a later time, we'll give you a link for the current version. Right now, current is v2.0.4.
  7. mummyal

    mummyal Newcomer, in training Topic Starter Posts: 93

    Cool Bobbye. Thanks for your help again(y)
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    You're welcome, Alice.
Topic Status:
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