Ntfs.sys PAGE FAULT IN NON PAGE AREA / Registry Fault
Many Thanks in advance……this is my first time I have had a PC problem.
MY PC is 18th mth old Dell Inspiron 530 running Windows Vista 4 x 1 GB RAM
The problem started when I was watching a video clip on Windows media player. The screen started breaking up on to horizontal coloured lines ( predomenantly Pink) and the PC froze.
I tried rebooting in safe mode however it wouldn’t allow, howevere managed to do Start up repair.
At first I was getting a blue screen Ntfs.sys PAGE FAULT IN NON PAGE AREA , however after reboot a number of times , including running CHKDSK and startup repair , the system eventually let me through to the windows log on screen. After logging ( the sreen you access programms from) the screens breaking up again on to horizontal coloured lines.
I have tried cleaning dust from inside case and removed and re inserted RAM
Tried repeating checks e.g. start up repair and receive the following :-
Problem Event Name: Start Repair V2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.1800.6.0.6001.1800
Problem Signature 03: 0
Problem Signature 04: 65537
Problem Signature 05: Unknown
Problem Signature 06: Corrupt Registry
Problem Signature 07: 32
Problem Signature 08: 3
Problem Signature 09: Rollback Registry
Problem Signature 10: 32
OS Version: 6.0.6001.2.1.0.256.1
Locate ID: 1033
Diagnosis & Repair details
Startup Repair diagnosis & repair log
Last successful boot time: 7\4\2010 . 9.58.38 am (GMT)
Number of Repair Attempts 1
Session details
System Disk =\ Device\Harddisk0
Windows directory = C:\Windows
Autochk Run = 0
Number of Root causes = 1
Tests performed
Name: check for updates
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: system disk test
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: disk failure diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 109ms
Tests performed
Name: disk metadata test
Result : completed successfully. Error Code = 0x0
Time takes = 16ms
Tests performed
Name: target os test
Result : completed successfully. Error Code = 0x0
Time takes = 78ms
Tests performed
Name: volume content chack
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: boot manager diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: boot log diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: Event log diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 203ms
Tests performed
Name: internal state check
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: boot status test
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: set up state check
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: registry hives test
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Root cause found:
Repair action: Registry roll back
Result failed: error Code = 0 x 20
Time taken= 2980ms
Finally , Not sure if this would have anything to do with it, however I downloaded Quicktime to play music clip about a 30minutes earlier before the problem started happening.
Also I have family photos on the PC which are not backed up and would like to protect then of possible.
Many Thanks in advance……this is my first time I have had a PC problem.
MY PC is 18th mth old Dell Inspiron 530 running Windows Vista 4 x 1 GB RAM
The problem started when I was watching a video clip on Windows media player. The screen started breaking up on to horizontal coloured lines ( predomenantly Pink) and the PC froze.
I tried rebooting in safe mode however it wouldn’t allow, howevere managed to do Start up repair.
At first I was getting a blue screen Ntfs.sys PAGE FAULT IN NON PAGE AREA , however after reboot a number of times , including running CHKDSK and startup repair , the system eventually let me through to the windows log on screen. After logging ( the sreen you access programms from) the screens breaking up again on to horizontal coloured lines.
I have tried cleaning dust from inside case and removed and re inserted RAM
Tried repeating checks e.g. start up repair and receive the following :-
Problem Event Name: Start Repair V2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.1800.6.0.6001.1800
Problem Signature 03: 0
Problem Signature 04: 65537
Problem Signature 05: Unknown
Problem Signature 06: Corrupt Registry
Problem Signature 07: 32
Problem Signature 08: 3
Problem Signature 09: Rollback Registry
Problem Signature 10: 32
OS Version: 6.0.6001.2.1.0.256.1
Locate ID: 1033
Diagnosis & Repair details
Startup Repair diagnosis & repair log
Last successful boot time: 7\4\2010 . 9.58.38 am (GMT)
Number of Repair Attempts 1
Session details
System Disk =\ Device\Harddisk0
Windows directory = C:\Windows
Autochk Run = 0
Number of Root causes = 1
Tests performed
Name: check for updates
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: system disk test
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: disk failure diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 109ms
Tests performed
Name: disk metadata test
Result : completed successfully. Error Code = 0x0
Time takes = 16ms
Tests performed
Name: target os test
Result : completed successfully. Error Code = 0x0
Time takes = 78ms
Tests performed
Name: volume content chack
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: boot manager diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: boot log diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: Event log diagnosis
Result : completed successfully. Error Code = 0x0
Time takes = 203ms
Tests performed
Name: internal state check
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: boot status test
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: set up state check
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Tests performed
Name: registry hives test
Result : completed successfully. Error Code = 0x0
Time takes = 0ms
Root cause found:
Repair action: Registry roll back
Result failed: error Code = 0 x 20
Time taken= 2980ms
Finally , Not sure if this would have anything to do with it, however I downloaded Quicktime to play music clip about a 30minutes earlier before the problem started happening.
Also I have family photos on the PC which are not backed up and would like to protect then of possible.