Ntfs.sys PAGE FAULT IN NON PAGE AREA / Registry Fault

By somedevice
Jul 4, 2010
Topic Status:
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  1. Ntfs.sys PAGE FAULT IN NON PAGE AREA / Registry Fault

    Many Thanks in advance……this is my first time I have had a PC problem.

    MY PC is 18th mth old Dell Inspiron 530 running Windows Vista 4 x 1 GB RAM

    The problem started when I was watching a video clip on Windows media player. The screen started breaking up on to horizontal coloured lines ( predomenantly Pink) and the PC froze.
    I tried rebooting in safe mode however it wouldn’t allow, howevere managed to do Start up repair.

    At first I was getting a blue screen Ntfs.sys PAGE FAULT IN NON PAGE AREA , however after reboot a number of times , including running CHKDSK and startup repair , the system eventually let me through to the windows log on screen. After logging ( the sreen you access programms from) the screens breaking up again on to horizontal coloured lines.

    I have tried cleaning dust from inside case and removed and re inserted RAM

    Tried repeating checks e.g. start up repair and receive the following :-

    Problem Event Name: Start Repair V2
    Problem Signature 01: AutoFailover
    Problem Signature 02: 6.0.6001.1800.6.0.6001.1800
    Problem Signature 03: 0
    Problem Signature 04: 65537
    Problem Signature 05: Unknown
    Problem Signature 06: Corrupt Registry
    Problem Signature 07: 32
    Problem Signature 08: 3
    Problem Signature 09: Rollback Registry
    Problem Signature 10: 32
    OS Version: 6.0.6001.2.1.0.256.1
    Locate ID: 1033

    Diagnosis & Repair details
    Startup Repair diagnosis & repair log

    Last successful boot time: 7\4\2010 . 9.58.38 am (GMT)
    Number of Repair Attempts 1

    Session details
    System Disk =\ Device\Harddisk0
    Windows directory = C:\Windows
    Autochk Run = 0
    Number of Root causes = 1

    Tests performed
    Name: check for updates
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: system disk test
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: disk failure diagnosis
    Result : completed successfully. Error Code = 0x0
    Time takes = 109ms

    Tests performed
    Name: disk metadata test
    Result : completed successfully. Error Code = 0x0
    Time takes = 16ms

    Tests performed
    Name: target os test
    Result : completed successfully. Error Code = 0x0
    Time takes = 78ms

    Tests performed
    Name: volume content chack
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: boot manager diagnosis
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: boot log diagnosis
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: Event log diagnosis
    Result : completed successfully. Error Code = 0x0
    Time takes = 203ms

    Tests performed
    Name: internal state check
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: boot status test
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: set up state check
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Tests performed
    Name: registry hives test
    Result : completed successfully. Error Code = 0x0
    Time takes = 0ms

    Root cause found:
    Repair action: Registry roll back
    Result failed: error Code = 0 x 20
    Time taken= 2980ms


    Finally , Not sure if this would have anything to do with it, however I downloaded Quicktime to play music clip about a 30minutes earlier before the problem started happening.

    Also I have family photos on the PC which are not backed up and would like to protect then of possible.
  2. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,846   +61

    the error means that your PC asked for a page of memory , and the page was not available. when the operation could not continue, it BSOD'd and shut down. Its usually happens as a result of a hardware that is misfiring or failing. The 'Page_Fault_in_Nonpaged_Area' and "driver_irql_not_less_or_equal" BSOD's often show up consecutively and alternately. Things to try to correct or identify the problem are to restore your machine to the last know working configuration. if the problem keeps appearing run disk check for errors on your HDD. if that shows nothing, the next most likely suspect is a problem with the Ram. You can download any number of programs that will test your ram for errors. Win 7 has a built in memory test (not sure about the RC though) and you do not have to burn a disc to run it. Hope that helps some.
  3. somedevice

    somedevice Newcomer, in training Topic Starter

    Many thanks for your help.

    I have 4 x 1gb of RAM , could it be they are all failing or could it be just 1 or 2 . I have taken them out and switched them around into different slots, but that hasnt made any difference
  4. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,846   +61

    If one of the modules is failing, moving it to another dimm will not correct the problem. what you can do is remove the ram modules one at a time and to find the faulty one. run a memory program like memtest, or even the built in windows memory program to see if that is the problem.
  5. somedevice

    somedevice Newcomer, in training Topic Starter

    Your a genius.....It looks like that is the problem. I removed a couple of strips of ram and re booted in safe mode and its letting me into windows.
    I am going to try and back up my family photos to DVDR and then try and find out if both the removed strips have fails or just the one.

    Many thanks again....I have been well stressed.

    All the best
  6. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,846   +61

    Great, glad it worked :)
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