TechSpot

Nvidia driver failed installing

By In10s
Apr 12, 2014
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  1. So I rollback my drivers a few days ago because of the new drivers having issues with PlanetSide2 after that my video drivers started failing and having this constant freeze that disfigure the mouse cursor and its annoying. So I decided to uninstall the driver for my GPU and Install the newest driver on the Nvidia website. Now the problem is the driver installation always failed, ive clean all the Nvidia Drivers using Driver Sweeper and still wouldn't work. After fail installations, my GPU would appear on Other Devices>Uknown Device. The GPU it self is detected by the BIOS and I dont know what to do with it. I included a log file from the nvidia setup

    Code:
        262.545 |  WARNING: [NVI2.NVExtension] 185@CNVExtension::InternalUnload : Aborted unload of "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\NVI2UI.DLL" - in use.
        262.550 |    DEBUG: [NVI2.NVExtension] 177@CNVExtension::InternalUnload : Unloading "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\NVI2UI.DLL".
        262.551 |  WARNING: [NVI2.NVExtension] 185@CNVExtension::InternalUnload : Aborted unload of "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\NVI2UI.DLL" - in use.
        262.552 |    DEBUG: [NVI2.NVExtension] 177@CNVExtension::InternalUnload : Unloading "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\NVI2UI.DLL".
        262.554 |  WARNING: [NVI2.NVExtension] 185@CNVExtension::InternalUnload : Aborted unload of "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\NVI2UI.DLL" - in use.
        262.555 |    DEBUG: [NVI2.NVExtension] 177@CNVExtension::InternalUnload : Unloading "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\presentations.dll".
        262.556 |  WARNING: [NVI2.NVExtension] 185@CNVExtension::InternalUnload : Aborted unload of "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\presentations.dll" - in use.
        262.557 |    DEBUG: [NVI2.NVExtension] 177@CNVExtension::InternalUnload : Unloading "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\presentations.dll".
        262.559 |  WARNING: [NVI2.NVExtension] 185@CNVExtension::InternalUnload : Aborted unload of "C:\Program Files\NVIDIA Corporation\Installer2\installer.{E6C59BF3-6D6A-4E30-B9D5-8EEA0F2806DA}\presentations.dll" - in use.
    
    not sure why the logtxt wouldn't attach but heres some of the warnings I see in it.
     
    Last edited by a moderator: Apr 13, 2014
  2. GhostRyder

    GhostRyder TS Evangelist Posts: 2,308   +548

    Try uninstalling the Driver completely including all Nvidia stuff and starting from scratch on driver installation. Normally make sure to pick a new version of the GPU driver (Try the beta first, if not try the WHQL full release).

    Also which GPU are you using by chance?

    If that does not work, we can try doing something along the lines of deleting all the Nvidia folders which sometimes have caused issues in the past.
     
  3. In10s

    In10s TS Member Topic Starter Posts: 52

    Already done sweeping all the drivers from nvidia and the driver is still failing from installing, where can I find those folders?
     
  4. In10s

    In10s TS Member Topic Starter Posts: 52

    Oh wait theres the location, ill try to delete it.
     
  5. In10s

    In10s TS Member Topic Starter Posts: 52

    Tried it and still didn't work.
    Heres some additional logs

    Code:
          1.431 |     INFO: [NVI2.DeferredDelete] 968@DeferredDeleteW : Deleting self as running deferred delete via C:\Users\BATTLE~1\AppData\Local\Temp\NVI2_29.DLL.
          1.435 |    DEBUG: [NVI2.DeferredDelete] 975@DeferredDeleteW : Deferred delete completed.
          0.187 |     INFO: [system] 353@Nvidia::Logging::Logger::Logger : 2014-Apr-13 10:35:21 :  Logging init OK. Using configuration from HKLM for DefaultProcess, for the RunDll32.EXE.
          0.263 |    DEBUG: [NVI2.DeferredDelete] 914@DeferredDeleteW : Waiting for C:\NVIDIA\DisplayDriver\334.89\Win8_WinVista_Win7_64\English\setup.exe 3296 to exit.
          0.466 |    DEBUG: [NVI2.DeferredDelete] 955@DeferredDeleteW : Deferred delete started.
          0.474 |  WARNING: [NVI2.CEngineCache] 434@CEngineCache::PreserveGoldPath : Installer uninstall entry not found, will not preserve engine cache folder.
          0.797 |     INFO: [NVI2.CEngineCache] 75@CEngineCache::CleanupCache : No subpackages left, remaining installer data will be removed.
          0.813 |     INFO: [NVI2.DeferredDelete] 968@DeferredDeleteW : Deleting self as running deferred delete via C:\Users\BATTLE~1\AppData\Local\Temp\NVI2_29.DLL.
          0.815 |    DEBUG: [NVI2.DeferredDelete] 975@DeferredDeleteW : Deferred delete completed.
          0.124 |     INFO: [system] 353@Nvidia::Logging::Logger::Logger : 2014-Apr-13 10:59:49 :  Logging init OK. Using configuration from HKLM for DefaultProcess, for the RunDll32.EXE.
          0.156 |    DEBUG: [NVI2.DeferredDelete] 914@DeferredDeleteW : Waiting for C:\NVIDIA\DisplayDriver\334.89\Win8_WinVista_Win7_64\English\setup.exe 188 to exit.
          0.383 |    DEBUG: [NVI2.DeferredDelete] 955@DeferredDeleteW : Deferred delete started.
          0.391 |  WARNING: [NVI2.CEngineCache] 434@CEngineCache::PreserveGoldPath : Installer uninstall entry not found, will not preserve engine cache folder.
          0.735 |     INFO: [NVI2.CEngineCache] 75@CEngineCache::CleanupCache : No subpackages left, remaining installer data will be removed.
          0.749 |     INFO: [NVI2.DeferredDelete] 968@DeferredDeleteW : Deleting self as running deferred delete via C:\Users\BATTLE~1\AppData\Local\Temp\NVI2_29.DLL.
          0.759 |    DEBUG: [NVI2.DeferredDelete] 975@DeferredDeleteW : Deferred delete completed.
          0.085 |     INFO: [system] 353@Nvidia::Logging::Logger::Logger : 2014-Apr-13 11:14:07 :  Logging init OK. Using configuration from HKLM for DefaultProcess, for the RunDll32.EXE.
          0.087 |    DEBUG: [NVI2.DeferredDelete] 914@DeferredDeleteW : Waiting for C:\temp\NVIDIA\ControlPanelInstallerTemp\setup.exe 5116 to exit.
          0.119 |    DEBUG: [NVI2.DeferredDelete] 955@DeferredDeleteW : Deferred delete started.
          0.126 |  WARNING: [NVI2.CEngineCache] 434@CEngineCache::PreserveGoldPath : Installer uninstall entry not found, will not preserve engine cache folder.
          0.133 |     INFO: [NVI2.CEngineCache] 75@CEngineCache::CleanupCache : No subpackages left, remaining installer data will be removed.
          0.147 |     INFO: [NVI2.DeferredDelete] 968@DeferredDeleteW : Deleting self as running deferred delete via C:\Users\BATTLE~1\AppData\Local\Temp\NVI2_29.DLL.
          0.151 |    DEBUG: [NVI2.DeferredDelete] 975@DeferredDeleteW : Deferred delete completed.
          0.198 |     INFO: [system] 353@Nvidia::Logging::Logger::Logger : 2014-Apr-13 11:19:41 :  Logging init OK. Using configuration from HKLM for DefaultProcess, for the RunDll32.EXE.
          0.200 |    DEBUG: [NVI2.DeferredDelete] 914@DeferredDeleteW : Waiting for C:\NVIDIA\DisplayDriver\334.89\Win8_WinVista_Win7_64\English\setup.exe 5044 to exit.
          0.411 |    DEBUG: [NVI2.DeferredDelete] 955@DeferredDeleteW : Deferred delete started.
          0.419 |  WARNING: [NVI2.CEngineCache] 434@CEngineCache::PreserveGoldPath : Installer uninstall entry not found, will not preserve engine cache folder.
          0.711 |     INFO: [NVI2.CEngineCache] 75@CEngineCache::CleanupCache : No subpackages left, remaining installer data will be removed.
          0.727 |     INFO: [NVI2.DeferredDelete] 968@DeferredDeleteW : Deleting self as running deferred delete via C:\Users\BATTLE~1\AppData\Local\Temp\NVI2_29.DLL.
          0.730 |    DEBUG: [NVI2.DeferredDelete] 975@DeferredDeleteW : Deferred delete completed.
          0.128 |     INFO: [system] 353@Nvidia::Logging::Logger::Logger : 2014-Apr-13 12:02:39 :  Logging init OK. Using configuration from HKLM for DefaultProcess, for the RunDll32.EXE.
          0.138 |    DEBUG: [NVI2.DeferredDelete] 914@DeferredDeleteW : Waiting for C:\NVIDIA\DisplayDriver\335.23\Win8_WinVista_Win7_64\English\setup.exe 3624 to exit.
          0.347 |    DEBUG: [NVI2.DeferredDelete] 955@DeferredDeleteW : Deferred delete started.
          0.356 |  WARNING: [NVI2.CEngineCache] 434@CEngineCache::PreserveGoldPath : Installer uninstall entry not found, will not preserve engine cache folder.
          0.671 |     INFO: [NVI2.CEngineCache] 75@CEngineCache::CleanupCache : No subpackages left, remaining installer data will be removed.
          0.686 |     INFO: [NVI2.DeferredDelete] 968@DeferredDeleteW : Deleting self as running deferred delete via C:\Users\BATTLE~1\AppData\Local\Temp\NVI2_29.DLL.
          0.689 |    DEBUG: [NVI2.DeferredDelete] 975@DeferredDeleteW : Deferred delete completed.
    
    Heres what it looks like after the failed installtion.
     

    Attached Files:

  6. GhostRyder

    GhostRyder TS Evangelist Posts: 2,308   +548

    Whats your specific GPU model?

    Also is the PC prebuilt or custom made?
     
  7. Cobalt006

    Cobalt006 TS Maniac Posts: 1,855   +185

    You could try pulling the GPU out of the computer. Let it go back to the on board. Then reinstall the GPU.. This will let windows install a generic vga driver for the card.. Then Nvidia drivers should install. As of now windows is not even recognized. Your card. Most usally windows will recognize the card even after its own drivers are uninstalled. Windows will at least install a generic driver. The more files you delete buy hand. May run you into more problems on down the line.
     
  8. In10s

    In10s TS Member Topic Starter Posts: 52

    @ghost It was custom made not a really good build tho

    @Cobalt its currently hooked up right now, if I uninstall it from device manager it goes back as a generic display adapter
     
  9. In10s

    In10s TS Member Topic Starter Posts: 52

    I think something is stopping the drivers from installing, when I try to reinstall the default driver on normal start up it just says that Standard Adapter failed to install but when I did it on safe mode it successfully installed.
     
  10. In10s

    In10s TS Member Topic Starter Posts: 52

    I guess it worked after reinstalling the drivers in Safe Mode tho some components from the Nvidia Package is not installed.
     
  11. In10s

    In10s TS Member Topic Starter Posts: 52

    Driver wont install on normal boot but only in safe mode....its really weird.
     
     
  12. Cobalt006

    Cobalt006 TS Maniac Posts: 1,855   +185

    Have you tried use Revo to uninstall the Nvidia driver. I have had luck in the past with this uninstaller. When all else failed. If you do try it. Run it in safemode.
     
  13. GhostRyder

    GhostRyder TS Evangelist Posts: 2,308   +548

    That's odd to say the least, let me mull over what maybe the cause of this because that should not be an issue.
     
  14. In10s

    In10s TS Member Topic Starter Posts: 52

    Im really not sure why it wont let me install the drivers on normal mode, even the Geforce Experience wont install.
     
  15. Cobalt006

    Cobalt006 TS Maniac Posts: 1,855   +185

    The reason why it will let you install the drivers in safe mode. Is because in safe mode windows only lets the drivers and services that need to run windows start up. I have a ideal you have some corrupt files left over in windows from when you used Driver Sweep. You could try running Nvidia clean install in safemode. This may clear out. Some of the half uninstalled files left. I had this happen to a computer a couple years ago. I ended up using Nvidia Clean install. Which solved some of the problem. Then revo which solved the rest. It may work for you to. Hopefully. Goodluck.
     
    GhostRyder likes this.
  16. GhostRyder

    GhostRyder TS Evangelist Posts: 2,308   +548

    Hes right, that a very good point I had not thought of that. Chances are you have a bad Nvidia installation somewhere preventing you from properly installing.

    Your going to have to do a clean driver sweep to get rid of all the old GPU drivers.
     
  17. beegie1

    beegie1 TS Rookie

    I use Windows 8.1 Pro 64 bit and have a Galaxy 760 card and was trying to upgrade to 344.11 and kept getting
    the 'Nvidia installer failed' message. After reading forum after forum and running DriverSweeper, Safe Mode, going

    into the registery and deleteing anything that referenced Nvidia, trying to install older versions even the one I

    was using previously, 'Run as Administrator', manually installing the driver through the 'Device Manager', the

    driver in Windows update wouldn't install either . Nothing worked so after several days of reading forums and trying

    everything I could think of I was about ready to yank the card out and throw it in the trash and go buy an Radeon.

    What finally worked for me was I thought I would go into Run/msconfig and see what programs were running and

    possibly preventing the driver from installing. I noticed on the 'General Tab' 'Selective startup' was selected so I

    thought I would try 'Normal startup' and after rebooting I was able to install the driver with no problems.

    Hopefully this will help someone.
     
  18. billybag

    billybag TS Rookie

    I cannot remember the last time an Nvidia update DID NOT fail and every update I search the internet looking for an answer to know avail. This is what I do:

    Download the driver from the nvidia web site (not from their stupid GeForce Experience thing) and open it. let it fail. Now, when you opened up that driver update, it unpacked everything into C:/Nvidia.

    Go into windows' device manager and MANUALLY install the driver. When you are asked to browse your files for it, choose C:/Nvidia/DeviceDriver/[driver version] and make sure you check the option for searching subfolders. Then you are done.

    1. download driver from nvidia's site
    2. open the exe and let it fail
    3. go into device manager and choose to update the driver manually ('browse my computer for driver software')
    4. Point it to the location I already mentioned

    I know this thread was probably dead, but I really think this info should still be out there. I have no idea where I found the solution but it has been the only thing that works and people should know about it!
     


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