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Office 2007

By kpbradley
Jun 23, 2008
  1. I am running Windows XP Pro with Office 2007 and it just stopped allowing me to send new mail, I am not allowed to remove it. When I try to remove it it gives a error "Setup cannot continue because a required file is either corrupted or not available. Run setup again from the original source or disk or download location". I have tried to run the setup again from the original location and I get the same error. Does anyone have any suggestions
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    This is a known error. You might do a search for the fix at Microsoft.com.
    You need all the Office Service Packs... but perhaps it is one of the problems with WXPP Service Pack 3
     
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Try running this as an administrator

    http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Then try reinstalling


    Just so you know, its the Windows Installer Cleanup Utility Package. This should clean all traces of Microsoft 2007 in your system.

    --------------------------------------------------

    If that doesn't work you may want to read How to troubleshoot problems that may occur when you try to install a 2007 Office system program from the 2007 Office system program CD or DVD
     
  4. kpbradley

    kpbradley TS Enthusiast Topic Starter Posts: 114

    Man nothing is working I cannot even delete the files, out of my C:\ The clean tool you suggested said it removed it but in fact didint. Any other suggestions
     
  5. Rolfman

    Rolfman TS Enthusiast Posts: 95

    Download unlocker assistant tool for XP...

    heres the link...

    http://ccollomb.free.fr/unlocker/

    when you get prompter with that message , the unlocker will automatically open up and ask you if want to remove it or unlock it....

    select unlock then delete....
     
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