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Ok new laptop compaq presario

By w2fst4u
Oct 18, 2008
  1. ok the dilemma is simple ok i bought this new laptop for the wife then it came with a built in webcam truth is i don't want that webcam so i bought another webcam that i am trying to use on msn but the laptop states found new hardware but doesn't install my webcam is usb ported it says m style on the cam the only thing it uses my wife states that she can access the cam thru the control panel but not in msn why is this occuring if someone could get to me asap would be greatly appreciated thanks in advance
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    You may need to disable the original webcam

    You can disable it by going to: Device Manager (Start->Run-> Devmgmt.msc)

    Then locating your Webcam (that you don't want to use) and then right click on it and select disable

    Then go back to MSN and use the settings to set up the new webcam
     
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