On turning off real-time protection

[mandalamama]

i clicked on the "learn more" page but it went nowhere, sorry!

is there something in norton 360 i need to turn off?

 

[MMDominator88]

so you are trying to perform the 8 step program on virus removal, but you need to turn off your real-time protection? is that what you were asking.

 

[Bobbye]

This is the direct link: http://www.bleepingcomputer.com/forums/index.php?showtopic=114351&st=0&p=649843&#entry649843

NORTON ANTIVIRUS (by Symantec)

Please navigate to the system tray on the bottom right hand corner and look for a sign.
* right-click it -> chose "Disable Auto-Protect."
* select a duration of 5 hours (this assures no interference with the cleanup of your pc)
* click "OK."
* a popup will warn that protection will now be disabled and the sign will now look like this:
You successfully disabled the Norton Antivirus Guard.

SYMANTEC ENDPOINT PROTECTION
Right click on the icon in the taskbar notification area & select "Disable Symantec EndPoint Protection".

If you have any of the other programs listed, follow the instructions to disable, THEN run the Programs in the 8 Steps. As previously asked, is this what you are wanting to do?