TechSpot

One external HDD doesn't work but others do

By kyfm
Nov 3, 2011
Post New Reply
  1. i've tried testdsk it did recover 27gb out of more than 1tb of files but it wouldn't do anymore than that. now it says it's unallocated and only 3.89gb when the actual size of my ext hd is 1.81tb in disc management and also it doesn't show up on my computer it did before as "local disk e" and now it's not showing up at all though it does show up in device manager. but no drive letter or anything
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    That external hard drive is toast :(
     
  3. kyfm

    kyfm TS Rookie Topic Starter

    really? i heard something about using a usb to sata ide would bypass the bios so u can look through each ext hd and the main one?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You could remove the drive from its housing and put it into a USB enclosure, then connect it to your computer that way to see if you can see any files
     
  5. kyfm

    kyfm TS Rookie Topic Starter

    idk how to do that? are u referring to the usb to sata ide thing?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Is the "bad" hard drive IDE or SATA? Whatever it is, you can get a simple USB enclosure for either IDE or SATA drives. If you are expecting to leave the bad external hard drive in its case, there is not much you can do. This is an example of a simple USB to IDE or SATA:
    http://www.newegg.com/Product/Product.aspx?Item=N82E16817392002
     
  7. kyfm

    kyfm TS Rookie Topic Starter

    it's a seagate freeagent goflex desk 2tb

    we only shop at walmart.com for online stuff. is this it?

    Code:
    http://www.walmart.com/search/search-ng.do?search_query=hard+drive+enclosure&search_constraint=3944&tab_value=All&ic=32_0&ref=&search_sort=4&selected_items=+
    
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    If the bad hard drive is a laptop hard drive (2.5in) or a desktop hard drive (3.5 in) yes. You also have to know if the drive is serial ATA (SATA) or IDE
     
  9. kyfm

    kyfm TS Rookie Topic Starter

    it's a freeagent goflex desk and how do i know if it's sata or ide? also i can't tell if it's desktop or laptop. i thought desk meant desktop. but when i connect to my desktop it hangs the loading windows (xp) and crashes windows explorer.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    It is most likely SATA but you would have to open the enclosure to find the size
     
  11. kyfm

    kyfm TS Rookie Topic Starter

    i heard it is sata so what does desk mean for a seagate ext hd?
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "desk" probably just refers to the external device sitting on a desktop as you figured. Are you going to replace the freeagent goflex desk or have it repaired
     
  13. kyfm

    kyfm TS Rookie Topic Starter

    i've been trying hdd regen. i can't afford to either replace or repair it right now.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Is it no longer under warranty?
     
  15. kyfm

    kyfm TS Rookie Topic Starter

    i just got early this yr so i think its still under warranty i just can't afford to repair it. i'm also trying recovermyfiles
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Seagate might be able to save files for you... You should contact them and see what your repair options are, and if there will be any charges
     
  17. kyfm

    kyfm TS Rookie Topic Starter

    i've been trying various file recovery apps
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    With no luck?
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...