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Opening a PDF document causes a BSOD on Windows 7 Ultimate 64-bit

  1. Every time I open a .pdf document, I get a BSOD on my laptop and the machine shuts down. What could be the cause of this error - I can't load any pdf anymore!!

    George
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    Hi George, what is this computer? What version of Windows are you running? Are you using the latest version of Adobe Reader? Get into Control Panel, System, Advanced System Settings, start up and recovery settings. Un-check "automatically restart"
     

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