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Opening a PDF document causes a BSOD on Windows 7 Ultimate 64-bit

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by George Kahacho, Sep 29, 2012.

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  1. George Kahacho Newcomer, in training

    Every time I open a .pdf document, I get a BSOD on my laptop and the machine shuts down. What could be the cause of this error - I can't load any pdf anymore!!

    George
    George Kahacho, Sep 29, 2012
    #1

  2. Tmagic650 TS Ambassador Posts: 18,719   +61

    Hi George, what is this computer? What version of Windows are you running? Are you using the latest version of Adobe Reader? Get into Control Panel, System, Advanced System Settings, start up and recovery settings. Un-check "automatically restart"
    Tmagic650, Sep 29, 2012
    #2

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