Outlook Express messages won't print

By Auldsod
Mar 8, 2009
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  1. I can print anything on my XP Home SP3 - except Outlook Express messages. All that is printed, whether in the pane view, or an opened email, is the heading. The message body will not print. I have to copy and paste to Word to print.

    The problem is recent. Seems to date back to the update of IE 6 ti IE 7?

    When printing a message, opened but still in the pane view, only the pane address bar is printed.

    I need help please folks. Thank you.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    You are referring to the Preview Pane when saying 'pane' view, yes?

    Please do this: turn the Preview Pane ON. Easiest way is to customize Toolbar to include Preview icon. Click that to turn on.

    Highlight the message body> File> Print.
    Please check this setting for me: Open OE> View> Layout> Preview Pane section> what do you have checked in this setting?
  3. Auldsod

    Auldsod Newcomer, in training Topic Starter Posts: 18

    Thanks Bobbye, Whether the preview pane is enabled or not, the message body does not print. It is NOT my printer as everything else prints without problem. I spent ywo hours googling this problem yhesterday, and not one fix was offered! Best wishes.
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